Jandro Rodriguez
Miami,FL
Summary
Certified Anti-Money Laundering Associate (2019). Strong communication skills with the aptitude to convey information in a clear and concise manner. Exceptional analytical skills for work that requires in-depth problem solving and research. Solid background in examining, monitoring, and identifying fraud or misconduct. Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Ability to work in a fast-paced deadline driven environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
BSA / Quality Control Analyst
Banesco USA
12.2019 - Current
- Backup to the Monitoring Unit Manager
- Reconciliation
- Responsible for performing Quality Control of the flags and exceptions, thus assuring the alerts were carefully reviewed
- If no inquiry was sent, the review will consist of confirming the alerted activity was covered in the analyst's write-up
- If an inquiry was sent, assure that all items were responded to and if not, that risk was mitigated accordingly for the non-response item, which may include assuring a warning message/letter was sent to the client and the closing of the alert is properly documented
- Review the supporting documentation provided was satisfactory and that it is uploaded correctly and easily identifiable for retrieval when needed
- Ensure that reviews comply with Banesco USA Policy and Procedures
- Perform Quality Assessment on KYCs to ensure completion, timeliness meeting BSA Policy
- Perform Quality Assurance of High-Risk Reviews to ensure reviews have been completed in a timely manner are within the BSA Policy requirements
- Perform Quality Assurance on Investigations
- The QA process will ensure referral has been properly addressed, investigations have been completed in a timely manner and determination are documented according to policies and procedures
- Perform Quality Assurance of QC for all alerts generated for FCB customers
- Provides recommendations and shares best practice for improvement, to immediately correct inconsistencies and weaknesses amongst the team
- Perform Quality Control of the AI Entity Knowledge Base
- Conduct trend analysis such as, but not limited to waiver analysis, escalation process, production volume etc
- Acts as liaison, as support to the respective Manager with frontline staff and follow up on the past due RFI's
- Responsible for discussing any incongruence in the QC process with management and when needed, preparing the referral for the bank's investigation unit
- Monitors daily reports for cash activity and serve as back-up for the daily JH/ECS Reconciliation
- Assist management in other duties and projects as assigned, which may include performing reviews of flags and exceptions
- Responsible for completing annual training program assigned.
BSA Analyst
Banesco USA
Doral, FL
12.2017 - 12.2019
- Responsible for reviewing account alerts and exceptions for high, moderate & low risk accounts through the Bank's AML Monitoring System
- Responsible for reviewing and analyzing transaction data in the In-House systems, Truth Technology and Google searches and document findings and/or request further information from the account officers and verifying provided information
- Responsible for discussing any incongruence in the account activity with the Manager and, when needed, preparing the referral for the bank's investigation unit
- Responsible for conducting the flag exclusion analysis on a yearly basis
- Monitors daily reports for cash activity and serve as back-up for the daily JH/ECS Reconciliation
- Assists BSA Manager preparing for audits and any other relates tasks Assist management in other duties and projects as assigned
- Responsible for completing annual training program assigned
- Performs other functions and/or duties as assigned.
Client Service Specialist
Gibraltar Private Bank & Trust
05.2016 - 12.2017
- Process various transactions to include, but not limited to new account opening and closing, file maintenance, wire transfers, stop payments and transfers while adhering to bank policy and procedures
- Process incoming client telephone inquires
- Communicate with clients in a professional manner
- Provide support to the Private Bankers as needed
- This support includes and is not limited to client service, administrative assistance and operational expertise
- Meets with assigned Private Bankers on a weekly basis to ensure pipeline and client data are up to date in Gibraltar's CRM system
- Compiles data for weekly reports: past dues, annual acct
- Reviews, ODs, etc
- For assigned Private Bankers.
Teller Coordinator
Capital Bank
01.2014 - 05.2016
- Assist customers in person, telephonically, and by email
- Supervise other tellers and their work
- Audit consignment items, safe deposit boxes, and tills
- File and keep track of logs
- Print daily and monthly balancing reports
- Take care of customer overdraft and fees
- Cross sell bank products based on customer needs
- Wire transfers.
Senior Head Teller
Mercantil Commercebank
01.2010 - 01.2014
- Supervise other Tellers
- Assist customers in person and telephonically
- Deal with customer inquiries and complaints
- Process sales
- Cross sell accounts and other products
- Maintaining outstanding customer service
- Help solve customer's banking needs.
Education
Associate in Criminal Justice (in process) -
Miami Dade College
Diploma -
Felix Varela Senior High School
01.2008
Skills
- Currency Transaction Reporting
- Strong written and oral communication skills, in both English and Spanish
- Know Your Customer
- Customer Due Diligence/Enhanced Due Diligence
- Experienced leadership and team player
- Proficient in MS Word, Excel, Outlook, PowerPoint, Metavante, IS View, IBS, Chex System, Ocean Systems for OFAC/EDD, FIS, Prime, eWire, Horizon, ImageCentre, Global Radar, Lexis Nexis
Certification
AMLCA certificate (Anti Money Laundering Certified Associate) 2019
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
BSA / Quality Control Analyst
Banesco USA
12.2019 - Current
BSA Analyst
Banesco USA
12.2017 - 12.2019
Client Service Specialist
Gibraltar Private Bank & Trust
05.2016 - 12.2017
Teller Coordinator
Capital Bank
01.2014 - 05.2016
Senior Head Teller
Mercantil Commercebank
01.2010 - 01.2014
Associate in Criminal Justice (in process) -
Miami Dade College
Diploma -
Felix Varela Senior High School