Jane Alcantar
Baytown,TX
Summary
Dedicated Certified Clinical Medical Assistant with extensive experience at Houston Methodist Baytown, excelling in compassionate patient assistance and meticulous documentation. Proven ability to enhance patient flow and satisfaction through effective communication and HIPAA compliance. Skilled in vital signs monitoring and committed to delivering exceptional patient-focused care in fast-paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Houston Methodist Baytown
01.2011 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Taught patients about medications, procedures, and care plan instructions.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Greg Terry
01.2008 - 12.2010
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Increased efficiency in office by implementing digital filing system for patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Improved clinical workflow with introduction of electronic health records system.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
Certified Nursing Assistant
Jacinto Medical Group
01.2005 - 01.2007
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
Education
Certificate - Certified Clinical Medical Assistant
National Healthcare Association
Online04-2020
Certificate - Certified Nurse Assistant
Lee College
Baytown, TX05-2004
High School Diploma -
Robert E. Lee High School
Baytown, TX05-2003
Skills
- HIPAA compliance
- Immunization administration
- Vital sign monitoring
- Medical history recording
- Medical office procedures
- Patient intake process
- Clinical documentation
- Examination preparation
- Professionalism and ethics
- Physician support
- Patient scheduling
- Appointment setting
- Inventory management
- Healthcare software usage
- Medical terminology
- Adaptable and flexible
- Medical supply inventory
- Direct care
- Diagnostic testing assistance
- EKG monitoring
- Patient care coordination
- Patient assessment
- Clinical applications
- Vital signs measurement
- Medical terminology proficiency
- Medical procedure assistance
- Direct patient care
- CPR
- EMR / EHR
- Medical terminology knowledge
- First aid
- Simple dressings
- Patient flow management
- Reliable team player
- Patient assessments
- Procedure assistance
- Adaptable
- Conversant in Spanish
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Certified Clinical Medical Assistant
Houston Methodist Baytown
01.2011 - Current
Medical Assistant
Greg Terry
01.2008 - 12.2010
Certified Nursing Assistant
Jacinto Medical Group
01.2005 - 01.2007
Certificate - Certified Clinical Medical Assistant
National Healthcare Association
Certificate - Certified Nurse Assistant
Lee College
High School Diploma -
Robert E. Lee High School
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