JANE ANDERSON

• Responsible for day to day Operations of large 10K sq.ft retail Showroom in Orange County:
• Selection & Management of Inventory
• Developing client relationships with Trade and retail customers
• Responsible for ordering, receiving, delivery of same & coordinating with Warehouse staff
• Resolving customer service issues when needed.
• Supervise creation of exciting merchandise displays to catch attention of store customers.
• Trained new employees on proper protocols and customer service standards.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Developed and maintained relationships with customers and suppliers through account development.
• Formulated policies and procedures to streamline operations.
• Recruited, hired, and trained personnel, working to establish key internal functions and outline scope of positions for new organization.
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• Responsible for day to day Operations of large retail showroom including overall visual displays and floor layout.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty and increase Sales.
• Generated personal sales to meet or exceed established sales goals to Trade & retail clients including specifying custom furniture.
• Supervised inventory and placed orders to replenish low running supplies.

Carried out complete in-home design services utilizing many leading luxury brands including Lillian August, Oly Studios, Vanguard furniture, Lee Industries, Century furniture, Precedent, Theodore Alexander and many more.

• Generated over $1M in Sales annually.
• Determined personalized needs, tastes and design preferences through thorough client consultations.
• Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
• Oversaw installation of finishes, furniture and other design elements to control final product.
• Developed space planning concepts, color palette selections, and textile presentations.

• 1M in Sales annually, Responsible for developing new accounts for Flagship WS "Home" retail store servicing professional designers and residential home owners
• On-site and in-home design consultations utilizing over one hundred choices of fabric and leather for classic, traditional and contemporary furniture collections
• Space planning and room design for living, bedroom, dining room and outdoor areas, including all accessories and lighting
• Complete interior design for 3 award winning Show Houses in Ireland
• Recognized for $1M sales performance and customer loyalty.

• Created boutique hotel from a 100 year old derelict adobe in downtown Santa Fe utilizing my experience in managing job sites, design and organizational skills, obtaining city permits and hiring contractors.
• I enjoyed working with guests from all over the world and established many repeat customers and long term relationships with guest and employees alike.
• Managed over 20 calls daily and oversaw all day to day operations.
• Grew business by developing business plans, hiring staff and obtaining initial investments.
• Evaluated suppliers to maintain cost controls and improve operations.