Jane Ayre
Business Administration
Unadilla,NY
Summary
Skilled administrative professional with robust experience in supporting engineering teams. Adept at managing schedules, coordinating meetings, and ensuring seamless communication. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in office software, documentation, and maintaining organized records. Reliable and resourceful with excellent problem-solving abilities.
Overview
28
28
years of professional experience
Work History
Engineering Secretary
Astrocom Electronics
11.2019 - Current
- Coordinated engineering meetings, ensuring all relevant parties were informed and prepared.
- Simplified invoice processing by accurately tracking engineering expenses and submitting them promptly for approval.
- Facilitated smooth department operations by acting as a liaison between engineers and external vendors or clients.
- Expedited resolution of issues by triaging incoming requests from both internal and external stakeholders.
- Contributed to a reduction in errors by proofreading and editing technical documents before submission.
- Collaborated with other departments to ensure timely delivery of necessary materials for engineering projects.
- Supported engineers with research tasks, expediting completion of critical projects.
- Assisted in the preparation of engineering reports, improving the clarity and accuracy of submitted documents.
- Enhanced engineering project efficiency by organizing and maintaining documentation systems.
- Managed schedules for multiple engineers, increasing time management effectiveness.
- Maintained a high level of confidentiality when handling sensitive information pertaining to company projects or personnel.
- Maintained an organized filing system for easy retrieval of project documentation during audits and reviews.
- Ensured compliance with safety protocols by maintaining up-to-date records on training certifications for each engineer.
- Contributed to successful project completions by coordinating document submissions to meet tight deadlines.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Travel Broker
Traveler's Corner
11.2007 - 04.2018
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Completed training programs to remain updated and further develop proficiency of important industry information.
Travel Agent
Liberty Travel
09.2005 - 10.2007
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Director of Housing
Glimmerglass Opera
09.2000 - 08.2005
- Streamlined maintenance processes, reducing response times and improving building conditions.
- Designed customized leasing agreements that catered to individual tenant needs while adhering to legal requirements.
- Collaborated with cross-functional teams to address complex challenges facing the organization.
- Developed comprehensive housing programs for improved community development and engagement.
- Increased tenant satisfaction by implementing efficient property management strategies.
- Negotiated contracts with vendors, maximizing value while maintaining high-quality products and services.
Southwest Regional Director
Dec Investments
03.1997 - 07.2000
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Coordinated regional marketing efforts to increase brand visibility and attract new customers within the targeted geographical area.
- Negotiated favorable contracts with vendors to reduce costs without compromising on product or service quality.
Education
BBA - International Business Management
Lorenzo De Medici University
Florence Italy05-1994
Associate of Applied Science - Engineering Mechanics
SUNY Broome Community College
Binghamton, NY05-1991
Skills
- Document control
- Report preparation
- Meeting coordination
- Expense reporting
- Budget tracking
- Multitasking and time management
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Adaptability and flexibility
- Documentation and recordkeeping
- Conflict resolution
- Problem-solving abilities
Languages
Italian
Limited Working
English
Native or Bilingual
Timeline
Engineering Secretary
Astrocom Electronics
11.2019 - Current
Travel Broker
Traveler's Corner
11.2007 - 04.2018
Travel Agent
Liberty Travel
09.2005 - 10.2007
Director of Housing
Glimmerglass Opera
09.2000 - 08.2005
Southwest Regional Director
Dec Investments
03.1997 - 07.2000
BBA - International Business Management
Lorenzo De Medici University
Associate of Applied Science - Engineering Mechanics
SUNY Broome Community College
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