JANE BOMBARDIER
Marshfield
Summary
Strategic and results-driven leader with a dynamic background in operations, human resources, healthcare administration, and customer service. Proven track record in scaling business operations, leading cross-functional teams, and driving organizational growth in the behavioral health and automotive industries. Recognized for entrepreneurial spirit, strong communication skills, and a commitment to excellence.
Overview
14
14
years of professional experience
Work History
Chief Operations Officer
Ark Behavioral Health
01.2025 - Current
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led development and implementation of strategic initiatives across multiple departments.
- Fostered collaborative relationships with stakeholders to improve service delivery and patient outcomes.
- Managed budget allocations, optimizing resource utilization within operational frameworks.
- Directed workforce planning efforts to align staffing needs with organizational goals.
Vice President Operations
Ark Behavioral Health
06.2024 - 01.2025
- Oversaw Operations and Human Resources initiatives for a network of Mental Health and Substance Use Treatment facilities.
Director of Operations and Human Resources
Ark Behavioral Health
03.2024 - 07.2024
- Led operational strategy to enhance service delivery and patient care across multiple facilities.
- Developed and implemented training programs for staff, fostering a culture of continuous improvement.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed and implemented HR strategies aligning with organizational goals.
- Streamlined recruitment processes using advanced applicant tracking systems.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
Human Resources Generalist
Ark Behavioral Health
10.2021 - 03.2024
- Developed and implemented employee onboarding programs to enhance engagement and retention.
- Streamlined recruitment processes, reducing time-to-fill for critical positions.
- Facilitated employee relations initiatives, fostering a positive workplace culture.
- Conducted training sessions on HR policies and compliance to ensure staff understanding.
- Managed benefits administration, optimizing plan options for employee satisfaction.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
Program Coordinator
Bedrock Recovery Center
07.2020 - 10.2021
- Developed and implemented process improvements to enhance service delivery and operational efficiency.
- Supervised administrative tasks, ensuring adherence to policies and enhancing organizational workflow consistency.
- Supported department leadership with accurate budget tracking, expense reporting, and financial analysis to optimize resource allocation.
- Provided essential administrative support functions for the unit by coordinating travel arrangements, managing schedules, processing expense reports, and maintaining accurate records on a wide range of matters requiring detailed attention to ensure accuracy and compliance with relevant regulations.
Client and Service Advisor
Prime Motor Group, South Shore BMW
04.2018 - 06.2020
- Achieved top-tier customer satisfaction and strong repeat business.
- Ranked among top weekly producers within 8 months.
- Guided clients through the entire service experience.
- Coordinated technician recommendations with transparency.
Independent Property Restoration Specialist
12.2015 - Current
- Renovated and sold 5+ properties, managing budgets and securing financing.
- Led project planning, design, and vendor coordination.
- Delivered projects on schedule, maximizing return on investment.
Co-Founder
Playful Paws USA LLC
06.2014 - 10.2015
- Founded premium pet care business in the NYC metro area.
- Built the company’s web presence and marketing assets.
- Hired and scheduled a reliable team of pet care specialists.
Special Needs Childcare Associate
Private Family Client
03.2013 - 12.2014
- Supported emotional, social, and educational development of children.
- Facilitated transition to inclusive school settings.
Speech Therapist and Co-owner
Olivia Thomet & Associates
01.2011 - 12.2012
- Managed 3 clinics and supervised junior therapists.
- Designed educational materials for therapists and educators.
- Handled client communications and daily administrative operations.
- Initiated new business opportunities and public engagement.
Speech Therapist
Gauteng Department Of Health
01.2011 - 12.2011
- Conducted comprehensive speech and language assessments to identify patient needs.
- Developed individualized treatment plans based on assessment results and patient goals.
- Implemented evidence-based therapeutic interventions to enhance communication skills.
- Collaborated with multidisciplinary teams to coordinate patient care effectively.
Education
Masters - Speech Language Pathology
University of Cape Town
01.2010
BSc - Speech Language Pathology
University of Cape Town
01.2009
BA - Organizational Psychology & Linguistics
University of Cape Town
01.2010
High School Diploma - undefined
Queenstown Girls' High School
Eastern Cape, South Africa01.2003
Skills
- Organizational leadership
- Operational excellence
- Profitability improvement
- Operations management
- General management and administration
- Staff development
- Human resources
- Multi-site operations
- Cost savings and reduction
- Compliance management
- Benefits administration
Timeline
Chief Operations Officer
Ark Behavioral Health
01.2025 - Current
Vice President Operations
Ark Behavioral Health
06.2024 - 01.2025
Director of Operations and Human Resources
Ark Behavioral Health
03.2024 - 07.2024
Human Resources Generalist
Ark Behavioral Health
10.2021 - 03.2024
Program Coordinator
Bedrock Recovery Center
07.2020 - 10.2021
Client and Service Advisor
Prime Motor Group, South Shore BMW
04.2018 - 06.2020
Independent Property Restoration Specialist
12.2015 - Current
Co-Founder
Playful Paws USA LLC
06.2014 - 10.2015
Special Needs Childcare Associate
Private Family Client
03.2013 - 12.2014
Speech Therapist
Gauteng Department Of Health
01.2011 - 12.2011
Speech Therapist and Co-owner
Olivia Thomet & Associates
01.2011 - 12.2012
BSc - Speech Language Pathology
University of Cape Town
BA - Organizational Psychology & Linguistics
University of Cape Town
High School Diploma - undefined
Queenstown Girls' High School
Masters - Speech Language Pathology
University of Cape Town
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