Jane Callahan
Oak Park
Summary
Dynamic writer and editor with over 8 years of experience in crafting innovative content strategies that enhance brand visibility through effective digital marketing. Proven leadership and problem-solving abilities drive measurable engagement across diverse platforms, fostering strong connections with target audiences. A commitment to creative thinking fuels transformative results in fast-paced environments, while advanced research skills ensure accuracy and relevance in all writing projects. Versatile in various writing styles and formats, delivering excellence in content that resonates with a wide range of readers.
Overview
9
9
years of professional experience
Work History
Barista
Blackout Baking Company
Oak Park, IL
01.2025 - Current
- Achieved high levels of customer satisfaction through effective delivery of support services while maintaining an organized environment. Enhanced product quality by overseeing team operations, resulting in improved customer experiences. Created a welcoming atmosphere through strategic front of house management, contributing to increased customer loyalty.
Writer and Editor
Freelance
01.2024 - Current
- Led client collaborations to achieve timely project completion and elevate brand presence across multiple platforms. Oversaw the editing process of client submissions to enhance clarity and reduce revision cycles. Formulated content strategies that drive audience engagement and fulfill measurable client goals across diverse platforms.
Shift Lead, Marketing Manager, Event Coordinator
Kribi Coffee
Oak Park, IL
01.2022 - 2024
- Led team from barista to shift leader in two months, demonstrating rapid adaptability. Implemented training programs to elevate service standards and operational efficiency. Oversaw inventory management and ensured compliance with health and safety regulations. Transitioned to management, driving social media strategy to increase engagement. Orchestrated events to expand customer base and cultivate a community atmosphere. Directed budget management and recruitment processes.
Clinique Specialty Beauty Advisor
Ulta Beauty
River Forest, IL
01.2023 - 01.2024
- While working for Clinique I managed inventory, ensuring precise stock levels and increased sales, trained beauty advisors to boost customer engagement and team expertise, and organized events, enhancing brand presence and attracting new clientele.
On-Site Supervisor, Camp Counselor
Park District of Oak Park
Oak Park, IL
01.2019 - 01.2021
- Achieved streamlined camper check-in and check-out processes, resulting in improved safety and efficiency. Enhanced camper satisfaction through the creation of effective daily schedules. Fostered teamwork among junior counselors through dedicated mentorship. Increased participation by refining activities based on camper feedback. Established a positive camp culture that facilitated friendship-building.
Cashier and Barista
Courageous Bakery
Oak Park, IL
01.2017 - 01.2018
- Directed opening of Oak Park location by overseeing operations and fostering collaboration among team members. Developed cash handling procedures that enhanced accuracy and expedited service delivery. Established cleaning protocols that maintained exceptional hygiene standards. Cultivated customer relationships to promote a welcoming environment and drive repeat patronage.
Education
Bachelors - Communication Studies and Creative Writing
Coe College
Cedar Rapids, IA05.2022
Skills
- Creative writing
- Editing
- Strong research skills
- Team Player
- Social media management
- Leadership
- Content Strategy
- Innovative problem-solving
- Event Coordination
- Adaptability
- Time management
- Attention to detail
Awards
THE ANNE STRUTHERS READING SERIES, Awarded in 2021 and 2022 to select poets from the English Departments at Coe College, featuring them in a reading of their submitted work.
Timeline
Barista
Blackout Baking Company
01.2025 - Current
Writer and Editor
Freelance
01.2024 - Current
Clinique Specialty Beauty Advisor
Ulta Beauty
01.2023 - 01.2024
Shift Lead, Marketing Manager, Event Coordinator
Kribi Coffee
01.2022 - 2024
On-Site Supervisor, Camp Counselor
Park District of Oak Park
01.2019 - 01.2021
Cashier and Barista
Courageous Bakery
01.2017 - 01.2018
Bachelors - Communication Studies and Creative Writing
Coe College