Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Jane Chambers

Wilmington,DE

Summary

Administrative Support/Office Manager/Clerical with 10 years' experience in a medical office. Maintain patient confidentiality in accordance with HIPPA regulations. Computer literate: office 2010, Excel, Access, PowerPoint. Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible. Possess effective planning, organizational, communication, presentation and interpersonal skills. Competent Accounts Receivable Specialist bringing 8 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Accounts Collector

Simm Associates
01.2016 - 01.2024
  • Locate and monitor overdue accounts, using computers and a variety of automated systems
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise
  • Receive payments and post amounts paid to customer accounts
  • Interacting With Computers
  • Resolving Conflicts and Negotiating with Others
  • Making Decisions and Solving Problems
  • Processing Information
  • Evaluating Information to Determine Compliance with Standards
  • Experience with: Debt account management and collection software.

Processor

Adecco Usa Inc
12.2014 - 11.2015
  • Processed legal documents for customers such as passports
  • Enter passport information into the computer system
  • Verified that the information was processed was connected with the correct customer.

Sales Associate

Wal-mart Associates Inc
05.2013 - 08.2013
  • Perform work involved in developing and processing photographic images from film or digital media
  • May perform precision tasks such as editing photographic negatives and prints.

Education

Certificate - Data Processing/Data Entry

Computer Communications Institute
Wilmington, DE

Skills

    Goal-Oriented

    Debt Negotiation

    Skip Tracing

    Credit Control

    Call center experience

    Collection Techniques

    Payment arrangements

    Patience and Persistence

    Negotiation

    Account Management

    Payment Acceptance

    Teamwork and Collaboration

    Organization skills

    Customer Service

    Problem-Solving

    Microsoft

Personal Information

Title: Customer Account Manager

Timeline

Accounts Collector

Simm Associates
01.2016 - 01.2024

Processor

Adecco Usa Inc
12.2014 - 11.2015

Sales Associate

Wal-mart Associates Inc
05.2013 - 08.2013

Certificate - Data Processing/Data Entry

Computer Communications Institute
Jane Chambers