JANE CHRIST
Overview
16
16
years of professional experience
Work History
Realtor and Transaction Coordinator
Keller Knapp Realty
10.2023 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Negotiated, facilitated, and managed real estate transactions from contract to close, ensuring a smooth transaction for all parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
TRANSACTION COORDINATOR
Jim Getzinger & Co.
05.2022 - 10.2023
- Liaised between lenders, title companies, buyers, sellers and agents to facilitate successful closings
- Maintained up-to-date knowledge of applicable laws related to real estate transactions
- Monitored timelines for each transaction to ensure timely completion of tasks and documentation
- Resolved any issues that may arise during the course of a transaction quickly and efficiently
- Ensured all parties involved had access to relevant documents they needed throughout the duration of the transaction
- Generated correspondence both internally and externally as required by the client
- Responded promptly to inquiries from agents, buyers, sellers or lenders about pending deals
- Collaborated with other departments such as accounting or legal when needed during the transaction process
- Conducted regular follow-ups with clients throughout the course of their transactions
- Created documents for clients to sign in accordance with state and federal regulations
- Verified all documents were signed correctly before submitting them for processing.
CUSTOMER SERVICE ADMINISTRATOR
The Icebox
04.2019 - 09.2020
- Ensured compliance with company policies and procedures when dealing with customers
- Worked closely with the sales team to develop, implement, and monitor programs to maximize customer satisfaction
- Collected, monitored, and evaluated the customer requirements to achieve desired delivery time and order rates
- Provided a high level of product knowledge and leadership support to internal sales representatives and clients
- Onboarded new clients, and oversaw a high volume of orders placed online, through email, phone, and fax.
ACCOUNT MANAGER
The Icebox, Manufacturing Motor
01.2017 - 04.2019
- Responsible for onboarding and processing all internal uniform orders for the North American KIA Motors Manufacturing Plant
- Achieved 95% customer satisfaction rate
- Excellent written and verbal communication skills, as a huge part of the day-to-day job required resolving and monitoring issues through email and telecommunication
- Developed highly empathetic client relationships and earned a reputation for trusted and true service experiences
- Resolved any issues regarding internal orders
- Collaborated with cross-functional teams such as marketing, sales, operations, and finance to meet customer needs
- Uploaded and made active any new products on the back-end website for external purchases
- Maintained knowledge of company products and made recommendations based on client needs and prices
- Analyzed sales data to identify trends, opportunities, and risks
- Researched and identified emerging trends in the industry to better inform account strategies.
OFFICE MANAGER
The Icebox
01.2016 - 01.2017
- Exceled in a role requiring the ability to handle a variety of customer service and administrative tasks
- Resolved customer issues with expediency
- Was responsible for keeping accurate weekly inventory of office products and ordering; commended for coming in under budget with each cycle
- Received all new clothing samples for showroom, priced and inventoried them appropriately
- Capable of multitasking administrative responsibilities in a fast-paced environment
- Responsible for maintaining procedural security of the office
- Participated in in-service sessions and quality improvement programs.
SOCIAL MEDIA VOLUNTEER
MINT Gallery
01.2016 - 05.2016
- Was responsible for all content across platforms, as well as direct assistant to the executive director
- Helped develop a strategic social media plan to increase visibility
- Helped with gallery events, opening and closing them, as well as curatorial needs
- Participated in team meetings to discuss upcoming projects and ideas for improvement
- Maintained an organized workflow for social media tasks and scheduling posts ahead of time
- Researched industry trends in order to effectively target relevant audiences.
INVENTORY MANAGER
American Apparel
03.2009 - 09.2014
- Verified inventory computations by comparing to physical counts of stock, investigating discrepancies, or adjusting errors
- Maintained accurate records of all incoming shipments including quantity received, date received
- Trained staff on proper inventory management techniques and procedures
- Labeled and organized inventory items in staging areas according to quantity, size, or type of material
- Took inventory or examined merchandise to identify items needing replenishment or reordering
- Successfully managed inventory levels to maximize customer satisfaction and minimize stockouts
- Conducted regular audits of physical inventories to verify accuracy against book records
- Identified areas where improvements could be made in the warehouse layout or storage methods
- Evaluated new technologies that could improve inventory control processes and reduce costs
- Supervised activities of workers engaged in receiving, storing, testing, and shipping products and materials.
Education
BACHELOR OF FINE ARTS IN ART HISTORY/ ART CRITICISM -
Georgia State University
Atlanta, GA01.2017
Skills
- 10 years of customer-facing roles across diverse industries, including real estate, retail, and commercial screen printing
- Excellent verbal and written communication skills
- Organization skills, attention to detail, and proficiency with technical documentation/language developed through administration roles
- Strong technical proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint, etc)
- Self-motivated, efficient in fast-paced environments, highly adaptable, and enthusiastic to learn
Timeline
Realtor and Transaction Coordinator
Keller Knapp Realty
10.2023 - Current
TRANSACTION COORDINATOR
Jim Getzinger & Co.
05.2022 - 10.2023
CUSTOMER SERVICE ADMINISTRATOR
The Icebox
04.2019 - 09.2020
ACCOUNT MANAGER
The Icebox, Manufacturing Motor
01.2017 - 04.2019
OFFICE MANAGER
The Icebox
01.2016 - 01.2017
SOCIAL MEDIA VOLUNTEER
MINT Gallery
01.2016 - 05.2016
INVENTORY MANAGER
American Apparel
03.2009 - 09.2014
BACHELOR OF FINE ARTS IN ART HISTORY/ ART CRITICISM -
Georgia State University
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