Jane Costa
North Dartmouth,MA
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Team Member
Dunkin’
North Dartmouth, ma
06.2026 - 08.2026
- Prepared and served coffee and food items to customers efficiently.
- Maintained cleanliness of dining area and equipment throughout shifts.
- Assisted in inventory management by restocking supplies as needed.
Administrative Assistant
Elizabeth Benoit, LSW
Fairhaven, Massachusetts
06.2019 - 01.2025
- Managed scheduling and appointments for clients and staff efficiently.
- Coordinated client intake forms and maintained confidentiality of sensitive information.
- Prepared and organized documents for meetings, ensuring easy access to materials.
- Assisted in managing office supplies, maintaining inventory levels regularly.
- Supported billing processes by organizing invoices and tracking payments accurately.
- Collaborated with team members to streamline administrative procedures effectively.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Waitress
Skillet
East Weymouth, Massachusetts
08.2022 - 11.2024
- Provided excellent customer service in a fast-paced dining environment.
- Served food and beverages promptly while ensuring customer satisfaction.
- Took accurate orders and communicated them to the kitchen staff.
- Managed multiple tables while maintaining a positive attitude and demeanor.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Handled cash transactions and processed payments efficiently.
- Assisted in training new waitstaff on menu items and service standards.
- Developed positive relationships with regular customers through friendly conversation.
Education
Associate of Arts -
Brockton Hospital School of Nursing
Brockton, MA 09.2010 - 06.2014
Associate of Science -
Bristol Community College
Fall River, MA 09.2001 - 06.2003
Dartmouth High School
North Dartmouth, MASkills
- POS systems
- Cash handling
- Order verification
- Food safety
- Inventory management
- Customer relationship management
- Effective communication
- Leadership qualities
- Following instructions
Timeline
Team Member
Dunkin’
06.2026 - 08.2026
Waitress
Skillet
08.2022 - 11.2024
Administrative Assistant
Elizabeth Benoit, LSW
06.2019 - 01.2025
Associate of Arts -
Brockton Hospital School of Nursing
09.2010 - 06.2014
Associate of Science -
Bristol Community College
09.2001 - 06.2003
Dartmouth High School