Summary
Overview
Work History
Education
Skills
Timeline
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Jane Dinser

Summary

Dynamic paralegal with proven expertise in case law investigation and client case management at the Law Office of Jon E. Benezette. Enhanced operational efficiency through effective client communication and meticulous document preparation, contributing to successful case outcomes. Recognized for building strong client relationships while maintaining confidentiality and professionalism.

Overview

18
18
years of professional experience

Work History

Paralegal

Law Office of Jon E. Benezette
02.2022 - Current
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Prepared legal briefs, motions, and pleadings.
  • Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
  • Assisted in drafting legal documents, ensuring compliance with court requirements and deadlines.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.

Administrative Office Coordinator

Lakeview Mobile Home Park
10.2021 - 01.2022
  • Supported executive-level staff with calendar management, meeting preparation, and correspondence handling.
  • Developed positive relationships with clients by promptly addressing inquiries and concerns via phone or email communication.
  • Provided exceptional customer service to both internal employees as well as external visitors, vendors or partners during face-to-face interactions at the front desk.
  • Ensured timely completion of projects through effective deadline tracking and consistent follow-up on pending tasks.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Assisted with planning office events and meetings for smooth execution.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.

Office Coordinator

Health Department of NW Michigan
02.2007 - 06.2019
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Education

High School Diploma -

Novi High School
Novi
06-1982

Skills

  • Case law investigation
  • Experienced with MS Office applications
  • Client case management
  • Effective client communication

Timeline

Paralegal

Law Office of Jon E. Benezette
02.2022 - Current

Administrative Office Coordinator

Lakeview Mobile Home Park
10.2021 - 01.2022

Office Coordinator

Health Department of NW Michigan
02.2007 - 06.2019

High School Diploma -

Novi High School

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Jane Dinser