Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Affiliations
Timeline
Delaware Diamond Extravaganza Award
Generic
Jane F. Hicks

Jane F. Hicks

Director of Operations
Dover,DE

Overview

32
32
years of professional experience
3
3
Certificates

Work History

Director of Football Operations/ Equipment Manager

Delaware State University Athletics
09.2020 - Current
  • Manages the day-to-day administrative, logistical, and budgetary needs of a football program, allowing coaches to focus on performance. Key responsibilities include coordinating team travel, managing equipment, ensuring compliance with league/NCAA regulations, overseeing support staff, and serving as a liaison between players, coaches, and administration.
  • Key Responsibilities
  • Logistics & Travel: Managing all team travel arrangements (hotels, meals, transportation) for away games and coordinating logistics for home games.
  • Administrative Oversight: Running daily operations, maintaining calendars, and scheduling practices
  • Budget Management: Handling the football budget, including purchasing equipment, managing expenses, and overseeing vendor contracts.
  • Compliance: Ensuring adherence to league or NCAA regulations, academic compliance, and internal policies.
  • Staff Coordination: Supervising support staff, equipment managers, video staff, and interns.
  • Liaison Duties: Acting as a bridge between the coaching staff, players, athletic administration, and external departments (marketing, media).

Campus Advisor

Delta Sigma Theta Sorority Inc- (Delaware State University)
04.2011 - Current
  • Play very active roles, attend meetings, work with student officers, assist in program planning and development, maintain regular contact with organization. Accepts responsibility for keeping informed about activities of the organization and for advising officers of the organization on the appropriateness and general merits of policies and activities and provide whatever counsel a group or its members might seek.
  • Match interested volunteers with an opportunity that suits their skill set and serves the organization. Try to ensure that individual volunteers feel comfortable with their placements and fully understand their responsibilities. Depending on the nature of the organization, coordinators may conduct interviews to determine the roles that volunteers will take.

Administrative Assistant / Director Of Basketball Operations to M & W Basketball Programs

Delaware State University
08.2005 - Current
  • Maintain files and records to assist supervisors in assigned tasks. Develop and distribute agendas. Prepare conference/travel request and travel arrangements for Head Coach (es) and staff.
  • Research and assemble data; prepare reports as directed for assigned academic programs. Assist in making scheduled appointments with testing center to have student-athletes tested with learning disabilities, and recommended counseling for students in need.
  • Responsible for scheduling meetings with coaches and prospective student-athletes, setting up appointments for coaches, speaking engagements at specific events, travel reservations for Coaching staff during recruiting period and for prospective student-athletes during visits.
  • Work with the coaching staff with the flow of daily correspondence and day to day operations of running a sport program. Work with supervisor to develop short- and long-range planning. Make recommendations to supervisor to improve/change current policies/procedures. Responsible for coordinating the Head Coaches calendar in regards to recruiting and appearances in the community.
  • Assist with Director of Operations in coordinating team travel for home and away games; help set up rooms and meals; logistics of team travel itineraries, registration lists, manage, locker room, coaches and compliance with NCAA, conference.
  • Prepare reports, records, and other related documents; preparing paperwork for national letter of intent and applications, monitor grant-in-aid lists and numbers, all with a sensitivity to numbers and counters.
  • Assist and coordinate and plan visits to schools, hospitals and working with our players in the community. Making sure the players volunteer and help in the community within the school system, Big Brothers/ Big Sisters, visiting children in the hospital, etc.

Activity Director

Delaware State University/National Youth Sports Program
06.1995 - 01.2008
  • Provide leadership and supervision of staff, daily attendance of participants, present orientation to staff, assist in recruitment of disadvantaged participants, and build bridge with community participation, coordinate transportation for participants to and from campus. Coordinate daily activity schedule for 300 participants.
  • Notify parents or legal guardians of potential problems with participants and meet with parents to discuss potential problems that occur in the home that is exhibited through the child on the campus.

Assistant to Athletic Director/ Director

Delaware State University
12.2003 - 06.2005
  • Monitored student-athletes academic progress in the classroom, scheduled meetings with instructors to make sure student-athletes is making satisfactory progress to graduate.
  • Maintained files and records to assist staff in assigned tasks, audit transcripts, and setup tutorial session to assist with students learning or comprehension problems; scheduled appointments with testing center to have student-athletes tested with learning disabilities, and recommended counseling for students in need.

Assistant Marketing and Promotions Director

Delaware State Univ
06.1998 - 12.2004
  • Log day-to-day transactions as it pertains to monies donated, raised or payment from box seat holders, ticket purchasers. Maintained files and records to assist supervisors in assigned tasks, solicited prospective sponsors for athletic program fund raising. Oversee and supervise student-workers.

Head Volleyball Coach

09.1993 - 12.2004
  • Monitored student-athletes academic/athletic progress, oversee budget total travel, scholarship, and supply budget, organized travel itinerary for team, and adhered to NCAA rules and regulations.

Head Softball

09.1995 - 06.1998
  • Monitored student-athletes academic/athletic progress, oversee budget total travel, scholarship, and supply budget, organized travel itinerary for team, and adhered to NCAA rules and regulations.

Acting Director of Compliance/Assistance

Delaware State Univ
09.1993 - 09.1995
  • Assured athletic coaching staff adhered to NCAA rules and regulations.
  • Maintained files and records to assist supervisor.
  • Monitored practice and playing accountable hours, submit documentation for recertification process of athletic department to NCAA committee. And monitored student-athletes progress in the classroom to ensure Eligibility progress continues.

Education

Master of Art - Curriculum & Instruction in Education

Delaware State University
Dover, DE

Bachelor's degree - Psychology, Minor (Health & Physical Education Recreation)

The Fort Valley State University

Skills

Team management

Leadership qualities

Recruitment strategy

Compliance monitoring

Performance analysis

Facility management

Media relations

Budget oversight

Contract negotiations

Sponsorship acquisition

Player development

Strategic planning and execution

Operational efficiency

Leadership training

Strategic planning

Workforce planning

Cost control

Operations oversight

Teamwork

Customer service

Problem-solving

Time management

Problem-solving abilities

Team leadership

Scheduling

Accomplishments

  • Supervised team of 50 staff members
  • Supervised team of 105 student members.( Football Team)
  • Men & Women's Basketball Director of Ops. 15 Yrs
  • Collaborated with student academic programs of 100 in the development as Campus Advisor for Delta Sigma Theta and NCNW

Certification

AED Certification

Interests

  • Community Cleanup
  • Volunteer Travel
  • I like working with my hands and fixing things
  • Supporting STEM education initiatives and mentorship programs
  • I enjoy helping others and giving back to the community
  • Participating in local clean-up initiatives
  • Gardening
  • Youth Development Programs
  • Growing herbs, vegetables, or fruits in home gardens
  • Participate in [sport 1] and [sport 2], as recreational activities to maintain physical fitness
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Volunteer Work

Affiliations

  • Member of MT. Zion AME Church Dover , DE
  • Delta Sigma theta Sorority Incorporated Member

Timeline

Director of Football Operations/ Equipment Manager

Delaware State University Athletics
09.2020 - Current

Campus Advisor

Delta Sigma Theta Sorority Inc- (Delaware State University)
04.2011 - Current

Administrative Assistant / Director Of Basketball Operations to M & W Basketball Programs

Delaware State University
08.2005 - Current

Assistant to Athletic Director/ Director

Delaware State University
12.2003 - 06.2005

Assistant Marketing and Promotions Director

Delaware State Univ
06.1998 - 12.2004

Head Softball

09.1995 - 06.1998

Activity Director

Delaware State University/National Youth Sports Program
06.1995 - 01.2008

Head Volleyball Coach

09.1993 - 12.2004

Acting Director of Compliance/Assistance

Delaware State Univ
09.1993 - 09.1995

Bachelor's degree - Psychology, Minor (Health & Physical Education Recreation)

The Fort Valley State University

Master of Art - Curriculum & Instruction in Education

Delaware State University

Delaware Diamond Extravaganza Award

Delaware State University program that recognize and honor individuals in the State of Delaware who have exemplified a true commitment to excellence in Women's Athletics and/or Education.

Jane F. HicksDirector of Operations