Jane Gable
Bloomfield Hills,MI
Summary
On The Go Specialist/Server from Olga's Kitchen Inc., I excel in customer service and guest relations, ensuring high satisfaction levels. Skilled with team collaboration and multitasking, I effectively manage high-volume orders with precision. My proficiency in phone etiquette and payment processing, coupled with a track record of resolving customer complaints with empathy and professionalism, highlights my comprehensive skill set.
Overview
2
2
years of professional experience
Work History
On The Go Specialist/Server
Olgas KitchenInc
Bloomfield Hills, MI
08.2022 - 08.2024
- Managed opening and closing duties, including restocking and cleaning the front of the house, bathrooms, and back kitchen.
- Greeted and seated guests, assessed wait times, and assigned seating.
- Answered calls, provided dining information over the phone, and took to-go orders.
- Fulfilled and ensured accuracy on to-go orders taken over the phone, online, or in person.
- Assisted other servers with bussing tables and handling demand.
- Processed payments using a cash register and POS system.
- Resolved customer complaints professionally while ensuring excellent service.
Education
Some College (No Degree) - Kinesiology
Michigan State University
East Lansing04-2028
Skills
- Customer service & guest relations
- Team collaboration & multitasking
- Patience, empathy, & professionalism
- Phone etiquette & payment processing
Timeline
On The Go Specialist/Server
Olgas KitchenInc
08.2022 - 08.2024
Some College (No Degree) - Kinesiology
Michigan State University
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