Jane Garcia
Florence,AZ
Summary
Adept at managing high-stress situations and delivering exceptional customer service, I leveraged my meticulous attention to detail and basic life support skills at Providence Seward Medical Center. Demonstrating adaptability and strong multitasking abilities, I improved patient documentation accuracy and fostered positive relationships, significantly enhancing patient care and support. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Patient Care Technician, Emergency Department
Providence Seward Medical Center
02.2022 - 10.2024
- Utilized advanced technical skills to operate specialized equipment such as EKG machines, glucose monitors, and oxygen therapy devices.
- Provided emotional support to patients and families during challenging situations, fostering trust and positive relationships.
- Demonstrated adaptability under pressure while working in a high-stress environment with unpredictable situations arising throughout each shift.
- Facilitated rapid response to critical events in the Emergency Department by remaining alert, prepared, and engaged throughout each shift.
- Increased accuracy in documentation by maintaining thorough patient records reflecting interventions provided and outcomes observed.
- Assisted nursing staff in administering medications, monitoring vital signs, and updating electronic medical records.
- Conducted hourly rounding on assigned patients for consistent assessment of well-being or changes in condition requiring intervention or escalation to nursing staff.
- Maintained a clean and safe environment for patients, visitors, and staff through adherence to infection control protocols.
Manager
The Tufted Puffin
09.2020 - 12.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Bartender
Seward Alehouse
03.2018 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Executive Assistant
American Leasing and Financial
01.2016 - 02.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Updated and maintained confidential databases and records.
Funding Coordinator
American Leasefund
08.2014 - 01.2016
- Reviewed and validated details of loan applications and closing documentation.
- Stayed up to date on processing lease/EFA applications.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Consulted with outside vendors to identify and resolve loan closing issues.
Cocktail Server
Jolly Rogers at John's Landing
09.2012 - 08.2014
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Education
GED -
Evergreen State College
Tacoma, WAPortland Community College
Portland, ORSkills
- Basic life support
- CPR certification
- Verbal and written communication
- Calm under stress
- Customer service
- Strong multitasking
- Meticulous attention to detail
- Time management
Timeline
Patient Care Technician, Emergency Department
Providence Seward Medical Center
02.2022 - 10.2024
Manager
The Tufted Puffin
09.2020 - 12.2021
Bartender
Seward Alehouse
03.2018 - 03.2020
Executive Assistant
American Leasing and Financial
01.2016 - 02.2018
Funding Coordinator
American Leasefund
08.2014 - 01.2016
Cocktail Server
Jolly Rogers at John's Landing
09.2012 - 08.2014
GED -
Evergreen State College
Portland Community College
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