Jane Hilinski

Assisted Executive Chef and office staff with execution and development of new food products and restaurant menu development at Research and Development marketing agency.

• Duties included management of commercial kitchen, preparing materials and food for client presentations, writing recipes and formulas for new product ideas, and everyday administrative duties for the Executive Chef.

Experience in all areas of front desk at four-diamond AAA resort. At least one years time spent in each department which includes Front Desk, Concierge, and Reservations Department.

• Superior customer service was a must to work with guest requests and concerns, often involving quick decisions and a positive attitude at all times.

• As Concierge, organization and a vast knowledge of the hotel and surrounding area was vital to meet clients expectations when using the service. Arranged contracts with area attractions to sell tickets and offer the best services that town offered was a constant priority.

• Front Desk involved checking in and out of guests, setting the house, making sure guest concerns were dealt with promptly by appropriate staff, and balancing of paperwork for audit each day.

• Reservations entailed selling rooms and packages to guests calling in by phone, and working closely with hotel sales department to put in rooming lists and work with group contacts to make sure all expectations are met.

Worked closely with Chief Culinary Officer to execute the everyday management of The Noble Idea Center and its staff. This facility houses production and testing kitchens as well as meeting rooms for client gatherings and functions.

• Major duties include scheduling and coordinating meetings, organizing client functions, working with other Noble offices as a direct link to keep employees informed, and t raining new employees of procedures and use of office equipment.

• Develop formats for recipes, formulations and other various layouts to be used in client presentations, brochure

Worked as part of recreation staff in campground, fitness center, and ski issue at resort for overseas military personnel. Duties varied depending on season and number of guests enrolled in various activities.

• Booked reservations, checked guests in and out, kept track of money transactions and balancing, and supervised outdoor staff in campground.

• Responsible for opening and closing of fitness center, assisting guests with equipment and the overall maintenance of the facility. Creating flyers and input data on computers for ski week operations, issued and fit ski equipment to guests, and taught ski lessons on the mountain when needed.