Jane Howard
Boise,ID
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
8
8
years of professional experience
Work History
Patient Registration Representative
Saint Alphonsus Medical Center
Boise, Idaho
06.2024 - Current
- Communicated with patients with compassion while keeping medical information private.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Educated patients on their rights as well as hospital policies related to care delivery.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
Personal Assistant
Howard Property Management
Boise, Idah
02.2020 - 06.2024
- Coordinated meetings between internal departments and external partners.
- Compiled weekly progress reports highlighting key accomplishments from past week's activities.
- Maintained clerical correspondence via email and phone.
- Performed various clerical tasks and organized office areas to promote productivity.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Organized work projects around client's house.
Registration Clerk
Intermountain Hospital
Provo, UT
06.2017 - 08.2018
- Welcomed patients to facility and assisted with registration sign-in process.
- Assisted with scheduling appointments based on provider availability.
- Generated reports regarding patient demographics and financial status.
- Utilized computer systems to track all incoming applications for registration purposes.
- Monitored inventory levels of registration materials such as forms, brochures.
- Supported healthcare applications by monitoring security, performance and reliability.
Education
Certification - Emergency Medicine
Utah State
Price, UT01-2013
Skills
- Payment collection
- Professionalism and ethics
- Eligibility determination
- Electronic recordkeeping
- Medical terminology
- Healthcare industry
Timeline
Patient Registration Representative
Saint Alphonsus Medical Center
06.2024 - Current
Personal Assistant
Howard Property Management
02.2020 - 06.2024
Registration Clerk
Intermountain Hospital
06.2017 - 08.2018
Certification - Emergency Medicine
Utah State
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