Jane Lent
New Bedford
Summary
Dynamic administrative professional with a proven track record at Benoit & McArdle, P.C., excelling in customer service and data entry. Skilled in optimizing calendar management and maintaining confidentiality, I effectively built client relationships while ensuring accurate record-keeping and payroll processing. Proficient in Microsoft Office, I deliver results with a strong attention to detail.
Overview
29
29
years of professional experience
Work History
Administrative Assistant/Bookkeeper
Benoit & McArdle, P.C.
02.2001 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Payroll/Payroll Taxes
- Data entry individual, corporate, and fiduciary taxes.
Administrative Assistant/Bookeeper
SJP Associates
02.1999 - 02.2001
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Payroll/Payroll Taxes
Receptionist/Billing Specialist
Hawthorn Medical
06.1995 - 02.1999
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Medical Billing
Education
No Degree - Accounting And Finance
Bristol Community College
Fall River, MACertificate Program - Medical Receptionist/Billing
Fisher College
New Bedford, MASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Customer and client relations
- Appointment scheduling
- Invoice processing
- Mail handling
- Confidential document control
Timeline
Administrative Assistant/Bookkeeper
Benoit & McArdle, P.C.
02.2001 - 05.2024
Administrative Assistant/Bookeeper
SJP Associates
02.1999 - 02.2001
Receptionist/Billing Specialist
Hawthorn Medical
06.1995 - 02.1999
No Degree - Accounting And Finance
Bristol Community College
Certificate Program - Medical Receptionist/Billing
Fisher College
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