Jane Luangrath
Beverly,MA
Summary
Crisis Communications instructor that is legally trained, with an ability to follow strict legal guidelines. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Adjunct Instructor/Teacher
Computer Systems Institute. (Charlestown, MA)
Charlestown
2019.01 - Current
- I have taught evening classes covering a range of subjects, including but not limited to Consumer Psychology, Customer Relations, Business Administration, Marketing, and Microsoft Applications.
- Planned and facilitated lessons, corrected assignments, graded work, and provided critiques.Student populations with minority-based and diverse backgrounds.
- Instructed students on improving their presentations by using PowerPoint and integrating images, audio, and video to help the presenter become more spontaneous and interact more dynamically with the audience.
- Motivated, trained, and counseled students to excel in the workforce by utilizing time management, communication, and negotiation
- Engaged in professional development activities focused on teaching methods and maintaining up-to-date certifications.
Paralegal Intern
North Shore Community Action Program (NSCAP) (Peabody, MA)
Peabody
2023.06 - 2024.01
- Served as a tenant advocate in housing court to prevent homelessness.
- Resolved landlord/tenant conflicts through the use of alternative dispute resolution techniques.
- Conducted an intake interview to ascertain the appropriate legal procedure and the necessity for counsel.
- Implemented legal procedures for client housing and homelessness prevention.
- Performed accurate and timely articulation and processing of legal documents.
- Performed document review by researching records from government agencies.
- Monitored changes in applicable laws that may affect cases.
- Collaborated with attorneys on various aspects of cases including strategy development.
- Participated in client meetings with attorneys to discuss progress of cases.
Communication Specialist/Executive Assistant/Office Manager
Family Promise North Shore Boston, Inc. (Beverly, MA)
Beverly
2016.01 - 2021.05
- Conduct intake interviews to assess client eligibility and identify suitable programs.
- Strengthen and broaden comprehensive relationships with donors, volunteers, interns, and staff members.
- Manage and conduct background checks for a large group of volunteers covering weekend staffing.
- Responsible for security and client safety
- Manage vans and drivers, encompassing scheduling, timesheets, policies, and maintenance.
- Maintaining a Salesforce database and financial data involves managing Excel spreadsheets and reports.
- I am tasked with managing the end-of-year tax letter, overseeing financial data, recording in-kind donations, and handling deposits.
- Facilitate and participate in all fundraising activities, encompassing event planning, public speaking, and managing financial data.
- Microsoft Word, Excel, PowerPoint, and Adobe Photoshop are essential tools for a wide range of tasks, from document creation and data analysis to presentation design and image editing.
- Volunteer management using CRM Salesforce, training and CORI background checks of volunteers.
Owner-Operator
Jane’s Daycare (Beverly, MA)
Beverly
1994.01 - 2011.01
- Complied with all state regulations by obtaining CEUs and Infant/Child CPR certifications.
- Nurtured the development and well-being of young children, culminating in the receipt of the “Daycare Provider of the Year” award from Parents magazine.
Director of the Payee Program
Community Action Program Inter-City. (Chelsea, MA)
Chelsea
2019.01
- Establish relationships with clients, veterans, and case managers that yield productive outcomes.
- Successfully represented clients in the Appeals Process at Social Security, achieving a 100% success rate in winning every case.
- Prepared budgets and managed finances for clients, ensuring their fundamental needs were addressed.
- Crafted contracts and policies to clarify boundaries for clients.
- Oversaw staff management, conducted payroll operations, and administered CRM database.
- Utilized conflict management skills while working with a high-risk population.
- Case work involves locating housing, programs, and grants for my clients.
- I advocate for my clients in court proceedings, at the Social Security Administration, the Veteran's Administration, and other venues where representation is necessary.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Education
Certification - Community Health Worker Certification
Tufts University,
Boston2023-05
Bachelor of Science - Comunications, Criminal Justice
Salem State University
Salem, MA2016-05
Associate of Science - Paralegal Studies
North Shore Community College
Danvers, MA2014-05
Certification - Mediation
Salem State University
Salem, MA2004-05
Skills
- Managing both long-term and short-term goals, along with setting objectives, policies, and procedures.
- Monitoring and assessing the effectiveness of operations is crucial for any business. It involves tracking performance metrics, evaluating processes, and making necessary adjustments to improve efficiency and productivity.
- Ensure the confidentiality of CORI background checks is maintained.
- Ensure that storage is conducted properly and safely, adhering to government procedures, laws, rules, and regulations.
- Engaging fellow employees, residents, and volunteers is crucial in Community Development
- Ensuring safety, security, and trustworthiness.
- Collaboratively implement and work on projects.
- Extensive experience in Mediation and Crisis Communications
- Proficiency in working with mathematical concepts, utilizing statistics, fractions, and ratios, applying practical solutions, conducting cost-benefit analysis, and collecting data are essential skills.
- Ability to run several databases and run reports.
Education Certifications
- Community health Worker, Tufts University, Boston, MA, Certification, 2023
- Communications, Public Relations, Criminal Justice, Bachelor’s Degree, V.P. Honor Society, Salem State University, Salem, MA
- Certified Mediator, Salem State University, Salem, MA
- Paralegal Studies, Associate’s Degree, North Shore Community College, Danvers, MA
- Early Childhood, Psychology, Associate’s Degree, North Shore Community College, Beverly, MA
Advocacy And Leadership
Advocate for low income residents for Social Security Disability benefits Former Tenant President of Beverly Housing Authority (4 years), advocated for tenants’ rights, mediated and resolved housing and tenant disputes, held monthly meetings Elected Head of Massachusetts Union of Public Housing Tenants, attended and facilitated monthly meetings, spoke at the statehouse several times, ensured public-housing tenants were represented and heard (Public Housing Community Advocate) Former Citywide PTO president (6 years), held fundraisers and started a business that hired students to work in all positions YMCA basketball coach (10 years) Community Oriented policing board Member
Affiliations
- Community Oriented Policing member
- YMCA member
- Volunteered at JROTC events at Beverly High School
- President of the Empowerment Team
Accomplishments
- Vice President of LAMDA PHI ATA Honor Society
- Parents Magazine Daycare Provider of the Year
- City wide PTO President of Beverly Public SChools 10 years
- Acknowledged by students as the most coveted teacher, receiving the highest ratings from them.
Timeline
Paralegal Intern
North Shore Community Action Program (NSCAP) (Peabody, MA)
2023.06 - 2024.01
Adjunct Instructor/Teacher
Computer Systems Institute. (Charlestown, MA)
2019.01 - Current
Director of the Payee Program
Community Action Program Inter-City. (Chelsea, MA)
2019.01
Communication Specialist/Executive Assistant/Office Manager
Family Promise North Shore Boston, Inc. (Beverly, MA)
2016.01 - 2021.05
Owner-Operator
Jane’s Daycare (Beverly, MA)
1994.01 - 2011.01
Certification - Community Health Worker Certification
Tufts University,
Bachelor of Science - Comunications, Criminal Justice
Salem State University
Associate of Science - Paralegal Studies
North Shore Community College
Certification - Mediation
Salem State University
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