Jane Mason BSN RN
Magnolia,NJ
Summary
Accomplished professional experienced in conducting telephone analysis of symptoms to facilitate appropriate patient care. Strong knowledge of medical terminology, anatomy, physiology, and pathophysiology. Continually maintained positive attitude in emergent, stressful situations. Skilled Telephone Triage Nurse experienced in assessing needs, making clinical decisions based on protocols and communicating with primary care team. Excellence in promoting and restoring patients' health through nursing and health education processes and resources. Fosters relationships and coordinates with clinical healthcare professionals for continuity of care.
Overview
25
25
years of professional experience
Work History
Triage Nurse
Jefferson Internal Medicine
09.2001 - 06.2025
- Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
- Administered medications as prescribed by physicians.
- Maintained confidentiality in matters related to patient, family and client facility staff.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Managed triage phone calls by providing appropriate advice or referring callers to their primary care provider or other specialists when necessary.
- Participated in performance improvement activities within the organization's Quality Assurance Program.
- Mentored junior nursing staff on best practices in patient assessment.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Case Management to help individuals navigate complex healthcare systems, connect them with necessary resources, and ensure they receive appropriate care.
Occupational Health Nurse Hepatology
Jefferson Temp
09.2000 - 09.2021
- Occupational health
- Conducted health assessments and screenings to evaluate employee wellness and compliance with occupational health standards.
- Conducted regular health screenings to detect potential health issues early, improving overall workforce wellbeing.
- Employed nursing skills to evaluate patient care needs, prioritize treatment and maintain patient flow.
- Pre-employment blood and urine testing.
- RN Phone Triage, Hepatology Department.
- Increased efficiency in managing high call volumes by developing effective phone triage techniques for prioritizing urgent matters.
- Enhanced patient satisfaction by providing timely and accurate telephone triage services.
- Supported continuity of care between primary provider visits through telephone triage, prescription refills, and answering patient inquiries.
Case Manager
Bayada Home Health
09.2018 - 09.2020
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Conducted home visits to assess living conditions and support needs.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Participated in professional development opportunities to stay current with best practices in case management.
- Performed wound care, Lab draws, medication management, nutritional needs. Diabetes Education, Cardiac Education.
Apheresis Staff RN
University of Pennsylvania
01.2004 - 06.2018
- Provided direct patient care, ensuring comfort and safety through effective communication and empathy.
- Administered medications and treatments, adhering to protocols for patient safety and compliance.
- Evaluated patient conditions, identifying changes that required immediate intervention or adjustment in care strategies.
- Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
- Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed the following Apheresis procedures on inpatient and outpatients for the following conditions.
- Plasma exchanges, Red cell exchanges, Lipo reductions, Leukapheresis, Research collections.
- Infusions of the following medications.
- IVIG, Tysabir, Remicade, Rituximab, Corticosteroids, Chemotherapy, Blood products.
- Hematologic, Hemostatic, Immunologic, Oncologic, Neurologic, and genetic, including leukemia and lymphoma, multiple myeloma, familial hypercholesterolemia, thalassemia, sickle cell disease, multiple sclerosis and myasthenia gravis, Goodpasture's syndrome, TTP (a blood clotting disorder.
- Stem cell collections for manufacturing novel cellular chimeric T cells for infusion at a later time.
Education
Bachelor of Science - Nursing
Immaculata University
Immaculata, PA05-2014
Associate of Applied Science - Nursing
Ocean County College
Toms River, NJ05-2000
Skills
- Clinical assessment
- Electronic health records
- Patient triage
- Medication administration
- IV Placement
- Vein, port a cath, fistula access
- Care coordination
- Symptom identification
- Patient education
- Compassionate care
- Task prioritization
Accomplishments
Graduated with honor's
Ocean County College
Immaculata University
Education and Training
other,other
Timeline
Case Manager
Bayada Home Health
09.2018 - 09.2020
Apheresis Staff RN
University of Pennsylvania
01.2004 - 06.2018
Triage Nurse
Jefferson Internal Medicine
09.2001 - 06.2025
Occupational Health Nurse Hepatology
Jefferson Temp
09.2000 - 09.2021
Bachelor of Science - Nursing
Immaculata University
Associate of Applied Science - Nursing
Ocean County College
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