Jane Merideth
Louisville,KY
Summary
Experienced Rating Veterans Representative successful at managing complex caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering twenty seven years of experience. A team player with a vast knowledge of medical terms and governing regulations. Offering dynamic organizational skills and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Rating Veteran Service Representative
Department Of Veterans Affairs
03.1997 - Current
- Enhanced claim processing efficiency by streamlining workflow processes and implementing best practices.
- Provided support to veterans by addressing inquiries, guiding them through the claims process, and ensuring timely responses.
- Collaborated with interdisciplinary teams to accurately evaluate disability claims and determine appropriate ratings.
- Maintained accurate records of all veteran interactions, resulting in streamlined communication and improved case management.
- Conducted thorough research on claim-related issues, leading to more informed decisions on benefit entitlements.
- Stayed up-to-date with policy changes for accurate representation of veteran's rights, ensuring compliance with federal regulations.
Credit Card Specialist
National City Bank
06.1993 - 03.1997
- Enhanced operational efficiency by developing and updating internal processes and procedures related to credit card operations.
- Served as an expert resource for colleagues seeking guidance on complex credit card issues or escalations, fostering a collaborative team environment.
- Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
- Implemented credit card account maintenance procedures to determine accuracy of customer information and compliance with federal regulations.
- Complied with internal controls and government regulations.
- Created credit policies, processes and procedures to maintain compliance with banking regulations.
- Maintained compliance with applicable regulations and laws governing consumer credit.
Accounting Clerk
First National Bank (National City Bank)
08 1981 - 06 1993
- Streamlined accounts payable processes by implementing efficient invoice management and payment tracking systems.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
- Assisted in annual budget preparation, ensuring accurate data entry and analysis for informed decisionmaking.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Participated in system upgrades and process improvements aimed at increasing the efficiency of accounting operations overall.
- Strengthened internal controls with regular reviews of financial policies, procedures, and adherence to company guidelines.
- Achieved prompt expense reimbursements for staff members by accurately verifying receipts against policy requirements before submission.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
Mortgage Loan Processor
First National Bank (National City Bank)
08 1979 - 08 1981
- Reduced loan application errors by implementing a thorough quality control process for all submitted applications.
- Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
- Streamlined client communications by creating an organized system for tracking correspondence and followups.
Education
Bachelor Of Science In Commerce -
Bellarmine University
Louisville, KY05.1997
Skills
- Problem Solving
- Analytical Skills
- Written Communication
- Claims Analysis
- Regulatory Compliance
- Veterans Benefits Knowledge
- Critical Thinking
- Computer Proficiency
- Attention to Detail
- Decision Making
- Medical Terminology
- Policy Interpretation
- Multitasking
- Eligibility Determination
- Policy Modifications and Updates
- Organizing and Prioritizing Work
Timeline
Rating Veteran Service Representative
Department Of Veterans Affairs
03.1997 - Current
Credit Card Specialist
National City Bank
06.1993 - 03.1997
Accounting Clerk
First National Bank (National City Bank)
08 1981 - 06 1993
Mortgage Loan Processor
First National Bank (National City Bank)
08 1979 - 08 1981
Bachelor Of Science In Commerce -
Bellarmine University
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