Summary
Overview
Work History
Education
Skills
Timeline
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Jane Moomey

Port Orange,FL

Summary

Personable and empathetic professional with strong communication and problem-solving abilities. Well-versed in healthcare procedures and skilled at handling patient inquiries and managing healthcare information systems. Dedicated to delivering exceptional customer service and ensuring patient satisfaction, with a proven ability to make a positive impact.

Overview

36
36
years of professional experience

Work History

Donor Relations Coordinator

Advent Health Foundation
01.2016 - Current
  • Attending New Employee Orientation to educate new hires on the program, using QR code to sign up in current time
  • Generosity Champions new members management (Employee Giving Program) which includes access of three different programs (Raiser Edge, Odyssey, and GE App) to enter new donors
  • Maintaining ongoing pledge changes, including cancellations initiated by donor via email
  • Maintain payroll updates, which include employee termination
  • Monitor web page for new sign ups and/or updated account information
  • Weekly reconciliation of new and cancelled members
  • Strong communication skills, with positive, calm, and compassionate demeanor
  • Continued trouble shooting with IT on Generosity Champions APP
  • Manipulate excel hospital patient list into the foundations database, Raiser Edge (RE), to make importable
  • Access and prepare hospital patient list daily, for current donors, Notify Nurse Case Manager, as well as assigned development officer in a timely manner for possible call or visit
  • Create new records in Raiser Edge (RE) based on information received from donor relations team, and Development officers
  • Update Raiser Edge (RE) stratified records based on any changes from donor relations team as well as maintaining email requests from team with a one-day turnaround
  • Clean up new records created from a Classy import of online donations
  • Review weekly local obituaries to search for possible match in RE
  • Document in RE and notify appropriate Development officer as needed

SENIOR BILLING SPECIALIST/COLLECTOR

Florida Hospital Medical Group
01.2014 - 01.2016
  • Assist patient and family members in understanding and resolving financial responsibility
  • Assisting patients with charity and potential financial payments of such
  • Timely file with follow-up of payment from foundations and charity
  • Daily workup of collection module including accounts over 90 days
  • Follow up of all unpaid insurance claims, Medicare, Medicaid, and private insurance
  • Daily follow-up unpaid balances, including over 200 patients appointments per day for several offices, with problem solving both verbal and written
  • Medicaid verification and bill tracking
  • Account analysis to insure timely payments with follow up through denied EOBS
  • Second- and third-party providers, personal injury settlements, Workers Compensation cases, Medicare and Medicaid averaging 45 calls per day with Strong medical billing A/R follow up

Medical Office Specialist

Regional Chiropractic Group
01.2005 - 01.2014
  • Handles insurance claim submissions, billing and administrative duties for a busy 3 doctor practice which schedules approximately 200 patients per week
  • Processes all billing for the practice for Medicare, Medicaid, private and auto insurance
  • Ensures timely collection of insurance payments, including negotiating with complex third party providers, in addition to payments from personal injury cases, Workers Compensation and Medicare
  • Diligently verifies insurance and pre-authorization prior to patient visit
  • Posts daily charges (ICD9 and CPT), and payments in Accounts Receivable
  • Accomplishments: Persisted to collect $150K+ in aged Accounts Receivable older than 1 year, resulting from data and office loss during the 2004 hurricane
  • Conducting a comprehensive audit of personal injury cases, resulting in $200K+ reimbursement
  • In under 6 months, brought Accounts Receivable current of accounts 90 days past due
  • Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Managed inventory of medical supplies to provide necessary resources for daily clinic operations without interruption.

Senior Collector & Check Specialist

Horizon Behavioral Services
01.1999 - 01.2004

Billing and Coding Specialist

Cardiology Consultants
01.1989 - 01.1999

Education

High School Diploma -

Grosse Pointe North High School
Grosse Pointe Woods, MI

Skills

  • Skilled in Microsoft Word
  • Excel Proficiency
  • Medical Billing and Collections Specialist
  • Skilled in Remote Team Engagement
  • Meets and exceeds productivity standards
  • Insurance coding (ICD-9 and CPT)
  • Patient Data Collection
  • Accounts receivable
  • Insurance claims analysis
  • Patient account management
  • Insurance verification/authorizations
  • Patient registration
  • Appointment scheduling
  • Coding appeals

Timeline

Donor Relations Coordinator

Advent Health Foundation
01.2016 - Current

SENIOR BILLING SPECIALIST/COLLECTOR

Florida Hospital Medical Group
01.2014 - 01.2016

Medical Office Specialist

Regional Chiropractic Group
01.2005 - 01.2014

Senior Collector & Check Specialist

Horizon Behavioral Services
01.1999 - 01.2004

Billing and Coding Specialist

Cardiology Consultants
01.1989 - 01.1999

High School Diploma -

Grosse Pointe North High School

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Jane Moomey