Jane Moore
Altoona,FL
Summary
Dynamic professional with a proven track record at the Michigan Department of Corrections, excelling in supervision and conflict resolution. Adept at fostering relationships and maintaining order, I leverage strong communication skills and CPR certification to enhance safety and efficiency. Recognized for innovative problem-solving and leadership in diverse environments.
Overview
19
19
years of professional experience
Work History
Corrections Officer
Michigan Department of Corrections
01.2008 - 01.2017
- Conducted regular searches of facilities and individuals to prevent contraband entry.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
Server
New Beginnings Restaurant
08.1997 - 01.2008
- Delivered exceptional service in fast-paced dining environment, enhancing guest satisfaction.
- Trained and mentored new servers, fostering teamwork and improving service quality.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Developed strong relationships with regular patrons, encouraging repeat business through personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Stylist & Receptionist
Haircuts Plus
11.2001 - 09.2005
- Developed and implemented innovative haircut techniques to improve service efficiency and quality.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
Bachelors - Sociology
Grand Valley State University
Allendale, MI01-2005
Cosmetology License -
Booker Institute of Cosmetology
Hudsonville, MI.01-2001
Skills
- Communication
- Supervision
- Working with diverse individuals
- Following procedures and regulations
- Conflict resolution
- Behavior management
- Organization
- Patience
- Creativity
- Time management
- Leadership
- CPR
Timeline
Corrections Officer
Michigan Department of Corrections
01.2008 - 01.2017
Stylist & Receptionist
Haircuts Plus
11.2001 - 09.2005
Server
New Beginnings Restaurant
08.1997 - 01.2008
Bachelors - Sociology
Grand Valley State University
Cosmetology License -
Booker Institute of Cosmetology
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