Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
References
Timeline
Generic

JANE MUNJI

Maple Valley,WA

Summary

Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 20 years history of successful performance strategy, marketing,business management and development

Overview

21
21
years of professional experience

Work History

MARKETING LEAD

HAPPY QUEST IN-HOME CARE AGENCY
05.2023 - 11.2023
  • Generate business through an established marketing strategy and business contacts
  • Develop and implement a marketing and sales strategy designed to achieve growth objectives for designated region
  • Conduct market research for assigned region to identify region specific targets
  • Effectively communicate the value proposition through proposals and presentations for all contract targets
  • Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
  • Promote and communicate marketing and sales strategy with the management team.

CARE MANAGER / CAREGIVER

ACTS AFH
02.2023 - 04.2023
  • Creating and updating personalized care plans for clients
  • Collaborating with client's families and management to monitor and maintain clients care plans, appointments etc
  • Identifying and recruiting high quality caregivers
  • Maintaining records of clients
  • Help clients take prescribed medication
  • Assist clients with ambulation and mobility around the house or outside
  • Assist clients with personal care and hygiene
  • Help clients with physical exercises
  • Plan and prepare meals
  • Act quickly and responsibly in cases of emergency.

Managing Partner & Consulting Lead

Connect Fortune Group Ltd
01.2022 - 01.2023
  • Overseeing operations for a niche marketing agency offering Management Consultancy services, Strategy, Experiential & Digital Transformation
  • Analyzing data both internal and external, this includes expenses, revenue and performance analysis
  • Using data to recommend systems, procedures, processes and organizational growth plans
  • Recruitment and training
  • Building successful industry partnerships income with proactive networking and relationship management strategies
  • Developing empowered, successful leadership team by recruiting top talent and developing management from within
  • Enhancing company financial footing with better controls and reporting
  • Running day-to-day operations
  • Creating different revenue streams for the business
  • So far have created Experiential, Digital and Digital Out of Home (DOOH) within one year.

General Manager - COMMERCIAL

Standard Group PLC
01.2019 - 01.2022
  • Met needs of customers through proactive inventory and account management strategies
  • Optimized sales strategies based on real-time trend data and in-depth market reviews
  • Assessed new investment ideas and built business cases to support decision-making process
  • Offered strategic leadership to the team on all recruitment, training and coaching of sales teams
  • Addressed customer questions and offered knowledgeable product advice based on latest information
  • Provided oversight role on all negotiations, sales functions, and monitoring of contracts
  • Managed Direct reports, 7 Senior Sales Managers, 20 Business Managers, 160 Business Executives & 35 Support staff
  • Managed an annual budget of 36 million USD spread across sixteen brands across TV, Radio, Print, Digital, Experiential and Out of Home.

Commercial Manager

Standard Group PLC
04.2014 - 12.2018
  • Provided strategic leadership to the broadcast sales team
  • Managed sales efforts & supervised all department's personnel
  • Budgeted annually and spearheaded quarterly reviews
  • Provided oversight role on all negotiation, sales functions, and monitoring of contracts
  • Managed Direct reports - 8 Business Managers, 60 Business Executives & 10 Support staff
  • Managed an annual Budget of 20 million usd, Five (5) brands across TV and Radio.

Business Manager

Nation Media Group PLC
05.2012 - 04.2014
  • Sales Manager, turned around a new product to profitability in the second year
  • Recruited, trained and offered strategic leadership to the agency and direct sales team
  • Managed sales efforts, including activities of sales representatives, negotiation, sales functions, and monitoring of contracts
  • Established systems and standards for regular assessment, monitoring and evaluation of the team against the strategic aims and objectives
  • Supervised personnel, this typically included giving recommendations for hiring, performance evaluation, training, accounts allocation, and problem resolution
  • Assisted in the annual budget planning process and regularly monitored expenditures
  • Analyzed and appraised the effectiveness of sales, as well as allocated sales targets to sales representatives.

Key Account Manager

Nation Media Group PLC
11.2005 - 04.2012
  • Built a solid track record of surpassing monthly sales targets, hence steadily grew from an annual target of 2.4 million to 96 million, with a record performance of beating every higher goal set
  • Maintained an excellent persistent knack that successfully secured clients to be repeat customers
  • Secured exclusive contracts from key companies, hence contributed significantly to revenue growth
  • Successfully sustained client loyalty in the face of tough competition
  • Key Account Management, consistently achieved above 100% performance and was awarded best sales person for the company for 2 consecutive years.

Sales Account Manager

SahanNet LTD
04.2004 - 01.2005
  • Played a key role in new market development, as this was a new company then
  • Achieved topmost sale performance, hence was promoted to Lead Account Manager
  • Led, trained and coached the sales team, hence increased and specialized productivity thus increasing revenue
  • Formulated a reporting system of market trends as observed by the sales team, that facilitated sales and marketing strategic planning
  • Relevantly participated in staff appraisals conducted by the Sales and Marketing Manager, thus positively influenced staff performance
  • Provided cutting edge training on customer service, telemarketing and telephone etiquette, consequently heightened professionalism.

Tele Sales Executive

Wananchi Online LTD
04.2003 - 03.2004
  • Highly contributed to the growth of the Tele sales unit, which was a new sales unit in the company
  • Successfully increased sales within the first three months and fruitfully directed a strategy that expanded the tele sales unit
  • Developed appropriate sales and marketing strategies to grow business and beat competition
  • Productively collected data and preparing marketing intelligence report.

Customer Service (Industrial Attachment)

Telkom Kenya
01.2003 - 04.2003
  • Addressed Customer complaints and built rapport with disappointed customers
  • Built good customer relationship and participated in sales exhibitions
  • Handled face-to-face contacts with new and established customers.

Education

HCA Certified -

WA State

CPR Certified/ First Aid -

Professional Certificate - Transforming Leadership for 21st Century Africa -

Harvard University / Agakhan University

Program for Management Development - PMD - Business Administration & Leadership -

Strathmore University, Nairobi, Kenya in collaboration with Gordon University, Johannesburg South Africa

Bachelor of Commerce - Marketing, (2nd class Upper) -

Daystar University, Nairobi, Kenya

MA Corporate Communication (Pending project work) -

Daystar University, Nairobi, Kenya

Diploma in Business Administration and Management -

Kenya Institute of Management

Foundation Marketing & E-Commerce Professional Certification -

Digital Marketing & E-commerce
06.2023

Skills

  • Strategic Leadership
  • Revenue Generation
  • Project Planning & Management
  • Healthcare Administration
  • Multimedia, Experiential & Digital Marketing
  • E-Commerce
  • Social Media Marketing
  • Google Analytics
  • HCA Certified
  • Performance Management
  • Change Management
  • Budget Planning and Monitoring of Expenditures
  • Productivity & Efficiency Improvement
  • Negotiation
  • Training & Coaching
  • Excellent Communication Skills
  • Networking
  • Supply Chain Management
  • Cross Functional Collaboration
  • CPR Certified

Accomplishments

  • Extensive training and awards in on Media, International Business Development, Sales, Strategy & Leadership
  • Continuous Improvement Management Training 2007 Kenya
  • Peak Performance Strategies 2008 Kenya
  • Best Sales Person Annual Award 2009 Kenya
  • Best Sales Person Annual Award 2010 Kenya
  • High Impact Selling 2013 Kenya
  • Insights into Leadership Effectiveness 2014 Kenya
  • Radio & Television Training/ Seminar 2015 China
  • Management Development Program 2018 Kenya
  • Live2Lead - Timeless & Innovative approached to Leadership 2020 Kenya
  • Commercial Sales Skills 2021 Kenya

Hobbies and Interests

  • Associate Member of Kenya Institute of Management
  • Associate Member of Marketing Society of Kenya
  • Mentorship for young professionals through training & coaching
  • Communication Board Member, Mavuno Church 2019 - 2020
  • Community & Lead Communication Advisor - Kings Sherwood 2020 - Date

References

References available upon request

Timeline

MARKETING LEAD

HAPPY QUEST IN-HOME CARE AGENCY
05.2023 - 11.2023

CARE MANAGER / CAREGIVER

ACTS AFH
02.2023 - 04.2023

Managing Partner & Consulting Lead

Connect Fortune Group Ltd
01.2022 - 01.2023

General Manager - COMMERCIAL

Standard Group PLC
01.2019 - 01.2022

Commercial Manager

Standard Group PLC
04.2014 - 12.2018

Business Manager

Nation Media Group PLC
05.2012 - 04.2014

Key Account Manager

Nation Media Group PLC
11.2005 - 04.2012

Sales Account Manager

SahanNet LTD
04.2004 - 01.2005

Tele Sales Executive

Wananchi Online LTD
04.2003 - 03.2004

Customer Service (Industrial Attachment)

Telkom Kenya
01.2003 - 04.2003

HCA Certified -

WA State

CPR Certified/ First Aid -

Professional Certificate - Transforming Leadership for 21st Century Africa -

Harvard University / Agakhan University

Program for Management Development - PMD - Business Administration & Leadership -

Strathmore University, Nairobi, Kenya in collaboration with Gordon University, Johannesburg South Africa

Bachelor of Commerce - Marketing, (2nd class Upper) -

Daystar University, Nairobi, Kenya

MA Corporate Communication (Pending project work) -

Daystar University, Nairobi, Kenya

Diploma in Business Administration and Management -

Kenya Institute of Management

Foundation Marketing & E-Commerce Professional Certification -

Digital Marketing & E-commerce

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