JANE NG’WENA
Austin,TX
Summary
High-performing Clinical Nurse Coordinator (CNC) and Registered Nurse at St. David’s Medical Center with proven success optimizing Med-Surg and Surgical Oncology operations within the HCA Healthcare framework. Demonstrated impact in improving patient throughput, strengthening HCAHPS performance, and driving quality and safety outcomes in high-acuity environments. Known for combining frontline clinical excellence with data-driven operational leadership to support value-based care, regulatory readiness, and Magnet-aligned nursing practice.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Nurse Coordinator (CNC), Med-Surg / Surgical Oncology
St. David’s Medical Center (HCA Healthcare)
Austin, TX
12.2025 - Current
- Directed clinical and operational leadership for high-acuity med-surg/surgical oncology unit.
- Managed detailed staffing schedules and bed allocation for unit, consistently achieving productivity goals with an average of 78 patients per shift.
- Oversaw daily safety huddles and escalation processes, reinforcing commitment to HCA quality and safety standards.
- Monitored and advanced critical performance metrics to enhance patient safety and satisfaction outcomes.
- Streamlined communication processes among disciplines to improve discharge efficiency and ensure effective care transitions.
- Facilitated mentorship and training for bedside nurses to enhance onboarding experiences and ensure competency growth.
- Supported compliance with Joint Commission and CMS standards through continuous rounding audits and immediate corrective measures.
- Assisted in improving patient throughput by coordinating bed assignments and planning discharges. Supported compliance with core safety bundle metrics. Acted as a dependable resource during complex patient flow and escalation situations.
- Managed development and implementation of patient care plans to optimize service quality.
Registered Nurse, Med-Surg / Surgical Oncology
St. David’s Medical Center (HCA Healthcare)
Austin, TX
03.2024 - 12.2025
- Deliver comprehensive nursing care for complex post-surgical and oncology patients in a fast-paced acute care setting.
- Perform detailed assessments and implement evidence-based care plans aligned with HCA clinical protocols.
- Administer medications and chemotherapy safely while maintaining strict regulatory compliance.
- Provide high-quality patient and family education to support discharge readiness and reduce readmission risk.
- Collaborate with physicians, case management, pharmacy, and therapy to optimize care coordination.
- Serve as relief charge/team lead as assigned to maintain unit workflow and patient safety.
- Selected Impact - Consistently maintained strong patient satisfaction feedback on bedside communication. - Supported reduction in care delays through proactive interdisciplinary coordination.
Digital Specialist
Lone Star College
Houston, TX
02.2022 - 08.2022
- Managed institutional social media platforms, increasing student engagement through targeted content strategies.
- Produced and edited multimedia content using Adobe Creative Suite.
- Tracked engagement analytics to optimize digital outreach performance.
Education
MBA - Healthcare Administration
University of The Cumberlands
KY08-2026
Associate of Science - Nursing
Lone Star College
CyFair12-2023
Bachelor of Science - Environmental Health
Moi University
Kenya12-2018
Skills
- Operational efficiency in healthcare settings
- Med-Surg & Surgical Oncology
- Patient Flow Leadership
- Patient experience improvement strategies
- Quality & Safety Metrics
- Interdisciplinary Care Coordination
- Staff Coaching & Mentorship
- Evidence-Based Practice
- Microsoft Office Suite
- Data Tracking & Reporting
- Performance Improvement
- Discharge planning
- Care coordination
- Quality improvement
- Ethical practice
- Continuing education
- Nursing leadership
- Healthcare technology
- Patient care
- Patient education
Affiliations
- Academy of Medical-Surgical Nurses (AMSN)
- Oncology Nursing Society (ONS)
Certification
- Basic Life Support (BLS), AHA — Expires Apr 2027
- Chemotherapy Administration Certified
LANGUAGES
English (Fluent)
Swahili (Proficient)
Timeline
Clinical Nurse Coordinator (CNC), Med-Surg / Surgical Oncology
St. David’s Medical Center (HCA Healthcare)
12.2025 - Current
Registered Nurse, Med-Surg / Surgical Oncology
St. David’s Medical Center (HCA Healthcare)
03.2024 - 12.2025
Digital Specialist
Lone Star College
02.2022 - 08.2022
Bachelor of Science - Environmental Health
Moi University
MBA - Healthcare Administration
University of The Cumberlands
Associate of Science - Nursing
Lone Star College