Analytical and Critical Thinking
Problem-Solving
Jane Palmer
Medical Nurse Case Manager
Plano,TX
Summary
Registered Nurse with a CCM that can assess, plan, implement, and coordinate patient outcomes. Looking to solve problems in a collaborative positive environment.
Overview
2025
2025
years of professional experience
10
10
years of post-secondary education
Work History
Medical Case Management
Prestige Managed Care
05.2024 - Current
- Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient recovery.
- Advocated patients'' needs throughout continuum of care, ensuring access to necessary resources and timely interventions to assist patients to return to work.
Nurse Field Case Manager
Sanarte
10.2022 - 05.2024
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Increased efficiency in case management processes through regular collaboration with insurance companies on coverage and authorization matters.
- Advocated for patients'' needs throughout continuum of care, ensuring access to necessary resources and timely interventions.
- Help mold partnership between claimants, employers, adjusters and healthcare providers to manage outcome-based return to work plan.
Nurse Field Case Manager
Genex Services LLC
8 2017 - 10.2022
- Enhanced patient care by developing and implementing comprehensive case management plans.
- Evaluated patient histories, complaints, and current symptoms.
- Streamlined Case Management process by maintaining accurate documentation of assessments, interventions, and evaluations.
Health & Wellness Nurse
Maxim Healthcare
09.2008 - 08.2017
- Maintained high standards of infection control through diligent adherence to protocols and ongoing staff training efforts.
- Assisted patients in achieving their health goals by providing one-on-one counseling on lifestyle modifications and chronic disease management strategies.
- Ran clinics to provide flu shots, vaccination programs & corporate wellness programs around DFW area
Wound Care Nurse
Presbyterian Hospital Of Dallas
07.2009 - 07.2010
- Evaluated patients'' wounds and recommended appropriate treatments, expediting healing process.
- Maintained comprehensive understanding of genitourinary, gastrointestinal, integumentary systems and provided treatment for wounds impacting them.
- Enhanced patient healing by implementing advanced wound care techniques and evidence-based practices.
- Managed wound care needs of 866-bed hospital on weekends, Specialized measuring, recording, photographing & documenting wounds, familiar with KCL Wound VAC.
Medical-Surg. Registered Nurse Gastro-Intestinal
Presbyterian Hospital Of Dallas
07.2004 - 07.2009
- Knowledgeable with multiple lines and drains placed by surgery or radiology
- Cared for gastro-intestinal patient's disorders; esophagus, stomach, small intestine, pancreas, liver, gallbladder & colon.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Medical-surgical Registered Nurse Urology
Presbyterian Hospital Of Dallas
07.2000 - 07.2004
- Monitored and managed pain levels of post-surgical patients to reduce unnecessary opiate usage.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Promoted safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Cared for urology patients with variety of health issues, including bladder, kidney, urinary tract, prostate, renal, hemodialysis.
Nurse Technician
Akron General Medical Center
09.1999 - 05.2000
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted processional nurses in the ED, Orthopedics, Cardiac ICU, Post-op, Oncology & step down units.
- Performed VS assessments, dressings, drains, tubes, I&O's and ADL's.
Nurse Externship
Akron General Medical Center
09.1998 - 09.1999
- Worked FT with RN and BSN preceptors in Medical Surgical Department.
- Promoted safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Holistically care for and assessed as many as 8 patients for total patient care.
Certified Nurse Aide
Campus Of Anna Maria
05.1998 - 09.1999
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Bachelor of Science - Nursing
Kent State University College of Nursing
Kent, OH 08.1997 - 05.2000
Bachelor of Arts - Anthropology
State University of New York At Buffalo
Buffalo, NY 08.1989 - 05.1993
Bachelor of Arts - History
State University of New York At Bufflao
Buffalo, NY 08.1989 - 05.1993
Skills
Timeline
Medical Case Management
Prestige Managed Care
05.2024 - Current
Nurse Field Case Manager
Sanarte
10.2022 - 05.2024
Wound Care Nurse
Presbyterian Hospital Of Dallas
07.2009 - 07.2010
Health & Wellness Nurse
Maxim Healthcare
09.2008 - 08.2017
Medical-Surg. Registered Nurse Gastro-Intestinal
Presbyterian Hospital Of Dallas
07.2004 - 07.2009
Medical-surgical Registered Nurse Urology
Presbyterian Hospital Of Dallas
07.2000 - 07.2004
Nurse Technician
Akron General Medical Center
09.1999 - 05.2000
Nurse Externship
Akron General Medical Center
09.1998 - 09.1999
Certified Nurse Aide
Campus Of Anna Maria
05.1998 - 09.1999
Bachelor of Science - Nursing
Kent State University College of Nursing
08.1997 - 05.2000
Bachelor of Arts - Anthropology
State University of New York At Buffalo
08.1989 - 05.1993
Bachelor of Arts - History
State University of New York At Bufflao
08.1989 - 05.1993
Nurse Field Case Manager
Genex Services LLC
8 2017 - 10.2022
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