JANE PARKER
HICKMAN,KY
Summary
Proficient in administrative tasks such as filing, typing, and call handling, alongside organizing meetings and transcribing notes. Accomplished retail supervisor with a strong ability to lead teams in achieving sales and operational targets. Expertise in managing shrinkage and maintaining productivity within teams. Focused on implementing strategies that enhance revenue performance.
Overview
9
9
years of professional experience
Work History
City Clerk
City of Hickman
Hickman, KY
08.2024 - 05.2025
- Coordinated public records requests to ensure timely information access.
- Trained new staff on municipal policies and record-keeping practices.
- Facilitated effective communication between city departments and community members.
- Prepared reports, correspondence, executive summaries, and agenda materials while processing mail.
- Served as notary public, issuing various permits and licenses.
- Established and maintained diverse automated and manual files and records.
- Assisted in preparing ordinances and resolutions for governing body approval.
- Managed payments for fees and fines, accurately tracking amounts and updating computer systems.
Treasurer/Deputy City Clerk
City of Hickman
Hickman, KY
11.2021 - 08.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Established and maintained variety of automated and manual files and records.
- Typed and proofread correspondence, distributed and filed official forms and scheduled appointments.
- Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments.
- Supported municipal operations by processing financial transactions, reconciling vendor invoices, delivering on-call clerical support to district offices and assisting with month-end accounting.
- Evaluated financial information to determine present and future financial performance.
- Oversaw administrative staff to enforce proper procedures for purchasing and payment.
Corporate Assistant
KMI Group, Inc
Kenton, TN
07.2021 - 11.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Onboarded new employees in time reporting and payroll systems.
- Established employee payroll files and updated existing files with new information.
- Identified, researched and resolved issues with hours worked.
- Received, filed and processed paperwork and documents for on-boarding employees.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- QuickBooks- Accounts Payable/Receivable
- Handled delegated tasks.
Assistant Manager
Bargain Hunt
Union City, TN
03.2021 - 07.2021
- Planned and prepared workflow schedules, delegating tasks for team members.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
FRONT END SUPERVISOR
Rural King Supply
MARTIN, TN
01.2020 - 02.2021
- Reduced process lags by effectively managing staff to ensure optimal productivity.
- Guided and supported staff members to consistently achieve team and personal goals.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Conducted job interviews, led employee performance evaluations with constructive feedback.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
Pricing Coordinator
Rural King Supply
Martin, TN
01.2018 - 01.2020
- Worked closely with sales teams to assess profit margins and adjust items and categories.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Recommended product changes to enhance customer interest and maximize sales.
- Cultivated customer and distributor rapport to increase retention rates and drive goal achievement.
- Educate associates and customers on pricing strategy.
- Execute daily price changes.
- Assist department managers with pricing/labels for planogram sets.
- Identify/update any missing pricing throughout store/display areas.
- Coordinate online orders/transfers to reduce inventory shrink by identifying potential causes of shrink and retraining associates.
- Maintain stock of all pricing equipment/signage supplies.
- Direct store associates in assigned departments
- Proper use of Telxon gun, pallet jack, ladder, and other retail equipment.
Department Manager/Apparel/Footwear
Rural King Supply
Martin, TN
08.2016 - 01.2018
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Balanced workloads to meet targets.
- Handled department overstock, restocking and inventory control.
- Greeted and assisted all customers daily in high-traffic retailer.
- Followed all safety protocols and company processes and procedures.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Worked closely with sales associates to complete tasks.
Education
Associate of Arts - Business
Bethel University
Mckenzie, TN05.2023
High School Diploma -
Christian Academy
Hickman, KY05.1997
Skills
- Front-end operations
- File Management
- Payment Collection
- Public Policy
- Office Management
- Bank Deposits
- Customer friendly
- Reliable and dependable
- Works well independently
- Professional Correspondence
- Problem-Solving Abilities
- Critical Thinking
Accomplishments
Employee of the Month 2x
Timeline
City Clerk
City of Hickman
08.2024 - 05.2025
Treasurer/Deputy City Clerk
City of Hickman
11.2021 - 08.2024
Corporate Assistant
KMI Group, Inc
07.2021 - 11.2021
Assistant Manager
Bargain Hunt
03.2021 - 07.2021
FRONT END SUPERVISOR
Rural King Supply
01.2020 - 02.2021
Pricing Coordinator
Rural King Supply
01.2018 - 01.2020
Department Manager/Apparel/Footwear
Rural King Supply
08.2016 - 01.2018
Associate of Arts - Business
Bethel University
High School Diploma -
Christian Academy