Jane Russell
16 Denton Court, Rockville Centre,NY
Work Preference
Summary
Dedicated Scheduling, Authorization and Referral Coordinator with over 25 years of progressive experience in managing surgical schedules and coordinating patient care. Highly skilled in securing authorizations from private and public insurances, billing support, and optimizing operational workflows in fast-paced healthcare environments. Successfully enhanced departmental visibility through community outreach events and initiatives. Proven track record of supporting financial integrity and improving patient outcomes. Expertise in facilitating seamless processes to contribute to organizational goals. Compassionate, caring and supportive patient care.
Methodical Surgical Scheduler proficient in obtaining insurance authorizations, supporting billing, and helping surgical teams be correctly prepared for each operation. Seeking challenging new role.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Surgical Scheduler; Administrative Support Coordinator
Northwell Health
01.2020 - Current
- Served as Acting Executive Assistant to the Vascular Surgery section chief, managing surgical, office, and personal schedules efficiently.
- Facilitate speaking engagements and coordinated community outreach events, enhancing departmental visibility.
- Timely billing and collection support for the Huntington Hospital wound care center, ensuring financial accuracy.
- Coordinate insurance verifications and authorizations for in-office, inpatient, and outpatient surgeries, as well as diagnostic testing for Vascular and Colon/Rectal divisions.
Medical Secretary; Administrative Support Coordinator
Northwell Health
01.2007 - 01.2020
- Collaborated with the office manager to supervise staff, addressing staff issues, conducting new hire interviews, and managing daily operations effectively.
- Trained and supported both new and existing staff members to enhance overall team performance.
- Managed physician office and personal schedules, including surgical scheduling and securing procedure and equipment authorizations.
- Implemented physician involvement in medical trials and organized community outreach events, fostering collaboration and engagement.
- Maintained contact with patients and families regarding medications, and assisted in obtaining durable medical equipment, home care, and follow-up care authorizations.
Surgical Coordinator
ProHealthcare Associates, LLP
01.2005 - 01.2007
- Scheduled inpatient and outpatient orthopedic surgeries and procedures, optimizing operational workflow.
- Secured authorizations for surgeries, equipment, and pre-testing for a busy multi-physician orthopedic practice, ensuring compliance and patient readiness.
- Trained and supported new and existing personnel, enhancing team capabilities and performance.
Practice Office Manager
Orlin & Cohen Orthopedic Associates, LLP
01.2001 - 01.2005
- Supervised and organized office staff and medical personnel schedules to improve operational efficiency.
- Coded, billed, and posted charges for office visits and procedures, maintaining financial integrity.
- Supported the collection of patient charges, contributing to the financial health of the practice.
- Generated and maintained schedules for independent medical exams, expert testimonies, and medical narratives, ensuring effective resource allocation.
- Facilitated physician and patient participation in pharmaceutical protocol studies, enhancing clinical research efforts.
Education
Bachelors - Business Administration
Hofstra University
Hempstead, NYCertification - Paralegal Studies
Nassau Community College
Garden City, NYSkills
- Empathetic proactive Communicator
- Microsoft Office applications expert
- Knowledgeable on medical terminology and Procedures
- Insurance authorizations
- Patient care advocate
- Professional and procedural scheduling coordination
- EHR systems expertise
- Effective Communication
- Staff leadership training and mentoring
- Billing and coding efficiencies
- HIPAA compliance
- Scheduling expertise
- Private and Public Insurance pre-certifications and referrals management
- Maintain confidentiality
- Calendar and appointment management
- Supply ordering
- Professionalism
Timeline
Surgical Scheduler; Administrative Support Coordinator
Northwell Health
01.2020 - Current
Medical Secretary; Administrative Support Coordinator
Northwell Health
01.2007 - 01.2020
Surgical Coordinator
ProHealthcare Associates, LLP
01.2005 - 01.2007
Practice Office Manager
Orlin & Cohen Orthopedic Associates, LLP
01.2001 - 01.2005
Bachelors - Business Administration
Hofstra University
Certification - Paralegal Studies
Nassau Community College