Summary
Overview
Work History
Education
Skills
Timeline
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Jane Sabuni

Phoenix

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Disruption Management at Amazon Inc

Amazon
01.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Plan travel routes in accordance with traffic laws, cargo transportation regulations, standards, and guidance.
    Communicate delays and early arrivals to management.
  • Maintain continual tactical communication with external customers (carriers, vendors, suppliers) and internal customers (rental, software support, fulfillment centers).
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Vice President

243 Gala
01.2022 - Current
  • Led cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
  • Analyzed market trends to inform decision-making and drive competitive advantage.
  • coordinate and organize Congolese events in parts of the US while making an impact back home by using entertainment to raise funds and donating to various Congolese non profit organizations.
  • Developed and executed plans for budget, venue and worker safety for the gala
  • Raised funds, organized and conducted meetings, engaged with and listened to marginalized populations and uncovered previously unavailable resources.
  • Led strategic initiatives to enhance operational efficiency and drive revenue growth.

Adult Caregiver

Arizona MENTOR
03.2018 - 06.2021
  • Provided personalized care to adults, ensuring safety and comfort in daily activities.
  • Assisted clients with medication management, promoting adherence to prescribed health plans.
  • Developed and implemented individualized care plans based on client needs and preferences.
  • Trained and supervised new staff on best practices in adult caregiving and safety protocols.
  • Maintained accurate documentation of client care activities, enhancing communication within the team.
  • Led workshops for staff development, focusing on communication skills and patient engagement techniques.
  • Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.

Insurance Customer Service Representative

State Farm
08.2015 - 09.2016
  • Enhanced client satisfaction through effective communication and timely follow-up on claims processing.
  • Educated clients on coverage details, ensuring understanding of terms and benefits to foster informed decision-making.
  • Fostered strong customer relationships to enhance loyalty and repeat business.
  • Implemented effective merchandising strategies to optimize product visibility and sales performance.
  • Established partnerships with local businesses promoting cross-referrals that contributed towards business growth.
  • Boosted sales revenue by identifying and targeting potential clients through market research and networking events.
  • Expanded client base through strategic prospecting efforts such as cold calling, attending community events, and leveraging social media platforms.
  • Conducted in-depth analyses of clients'' existing policies, identifying coverage gaps and recommending appropriate adjustments.

Education

Master of Science - Business Administration

St Thomas University
Florida Gardens, FL
05-2025

Government With Emphasis of Legal Studies

Grand Canyon University
Phoenix, AZ
06-2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Computer skills
  • Organization and time management
  • Decision-making
  • Problem resolution

Timeline

Disruption Management at Amazon Inc

Amazon
01.2022 - Current

Vice President

243 Gala
01.2022 - Current

Adult Caregiver

Arizona MENTOR
03.2018 - 06.2021

Insurance Customer Service Representative

State Farm
08.2015 - 09.2016

Master of Science - Business Administration

St Thomas University

Government With Emphasis of Legal Studies

Grand Canyon University

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Jane Sabuni