Reliable and upbeat Retail Professional, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.
Overview
30
30
years of professional experience
Work History
Retail Professional
Columbia Sportswear Factory Outlet
10.2021 - Current
In-store retail sales, which include, greeting and educating customers about Columbia products and patented technologies
Utilized up-selling techniques to promote additional products and increase sales. Recognition for salesmanship with customer loyalty exceeding 80%
DKH/Sales Management Duties when assigned include, store opening/closing procedures, managing sales floor/break schedules, observing customer behaviors, and incorporating loss prevention measures
Collaborated with colleagues to create a positive store environment that fostered teamwork and productivity.
Freelance Creative
KarmaKre8tiv
01.2005 - Current
Lead designer on wide variety of client projects ranging from magazine ads to direct mail to Website development and architecture
Successful advertising campaigns include First Saturday Asbury Park, which consisted of newspaper ads, postcards, posters and Website.
Multi-Media Designer
Healthcare Intelligence Network
01.2007 - 01.2018
Created vibrant designs for infographics, e-newsletters, e-campaigns and the Website for a premier healthcare industry advisory service
Developed and edited HTML and managed daily delivery of email marketing through Constant Contact
Designed eye-catching covers and book layouts for extensive library of healthcare publications.
Senior Web Designer
Lumiere Candles and Beyond
01.2004 - 01.2005
Developed and designed eCommerce site from concept to completion for established retail company
Maintained site by updating content, including digital photography and retouching product images
Collaborated with marketing staff to develop cross-promotional strategies for retail locations.
Senior Web Designer
NAI
01.2001 - 01.2004
Maintained, designed and developed extensive Internet and Intranet sites for global commercial real estate company
Worked closely with clients and internal staff to update site content
Played pivotal role in redesign and restructure of Internet site.
Web Designer
The Golf Network
01.1999 - 01.2001
Created Web page advertisements for a wide variety of national clients on The Golf Network Website
Designs included dynamic banner ads, full-page advertisements and other graphic elements including site navigation
Worked closely with clientele and coordinated with the Webmaster to ensure complete satisfaction.
Graphic Design Manager
AT&T
01.1998 - 01.1999
Developed and designed eye-catching cover art, slide presentations and complex diagrams to support technical proposals for Fortune 500 clients of telecommunications services.
Assistant Art Director
Center for Professional Advancement
01.1995 - 01.1998
Designed and edited brochures for over 650 different domestic and international courses in the pharmaceutical, engineering and management fields
Layout design included newsletters, calendars, business cards and a variety of direct mail pieces.
Education
UX Certificate - User Experience Design
The New School
New York, NY
06.2024
Web Page Design and Development Semester Course -
Middlesex County College
Edison, NJ
05-1998
Associate in Applied Science Degree - Graphic Design - Marketing Art And Design
Middlesex County College
Edison, NJ
05-1992
Pre-College Summer Institute - Art, Media + Design -
University of The Arts
Philadelphia, PA
08-1989
Skills
Goal-Oriented
Team Supervision
Teamwork and Collaboration
Customer Service
Point of sale operation
Interpersonal and written communication
Retail Store Operations
Product Knowledge
Retail Sales
Upselling Strategies
Microsoft Office Suite
Social Media
Timeline
Retail Professional
Columbia Sportswear Factory Outlet
10.2021 - Current
Multi-Media Designer
Healthcare Intelligence Network
01.2007 - 01.2018
Freelance Creative
KarmaKre8tiv
01.2005 - Current
Senior Web Designer
Lumiere Candles and Beyond
01.2004 - 01.2005
Senior Web Designer
NAI
01.2001 - 01.2004
Web Designer
The Golf Network
01.1999 - 01.2001
Graphic Design Manager
AT&T
01.1998 - 01.1999
Assistant Art Director
Center for Professional Advancement
01.1995 - 01.1998
UX Certificate - User Experience Design
The New School
Web Page Design and Development Semester Course -
Middlesex County College
Associate in Applied Science Degree - Graphic Design - Marketing Art And Design
Middlesex County College
Pre-College Summer Institute - Art, Media + Design -
University of The Arts
Similar Profiles
Wade JinkinsonWade Jinkinson
Material Handler at Columbia SportswearMaterial Handler at Columbia Sportswear