Jane Scharps

Call Patients to exam room, record updates to patient EMR chart, take vitals.

Answer phones create patient cases with the message or solve the problem or concern, schedule future appointments or testing.

Front desk check in all patients here for an appointment, collect copays, update insurance information.

Check out schedule all appointments and testing after seeing the Dr.

Enhanced patient satisfaction by providing timely and compassionate care.

Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.

Same duties that I am currently doing

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Sanitized, restocked, and organized exam rooms and medical equipment.

Obtained client medical history, medication information, symptoms, and allergies.

Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Performed medical records management, including filing, organizing and scanning documents.

• Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.