Jane Schriefer

Program Coordinator

Benchmark Human Services

02.2017 - 05.2024

Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Established strategic partnerships with external organizations, expanding program reach and impact.
Developed and maintained relationships with external partners to facilitate program operations.
Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Provided ongoing direction and leadership for program operations.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Tracked and reported expenses accurately to manage program budgets.
Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
Provided technical support to staff with necessary resources to carry out duties successfully.
Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
Oversaw staff schedules and assignments to handle programming demands. Supervised 29 DSP's and 2 SLM's on my caseload with 30 consumers to oversee.
Trained new staff members on my team and held monthly staffing meetings.
Did grocery/supply shopping for 4 houses and maintained financials for all my Supported Living consumers.
Maintained consumer files consisting of PCISP's, BSP's, Wellness Risks Plan, Dining Plan and all the State Regulated information needed to file IR's with BDDS.
Followed all state and local rules and an advocate for Consumer Rights.