Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sales Associate/Cashier Men's Department
J.C. Penney
Jersey City, NJ
11.2021 - 12.2022
Managed efficient cash register operations.
Created inviting environment for customers by maintaining store organization and cleanliness.
Prioritized helping customers over completing other routine tasks in store.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Built customer loyalty and retention by delivering excellent shopping experiences.
Displayed merchandise by arranging in appealing ways to boost sales.
Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for merchandise at other sites.
Merchandise Execution Team Member
J.C. Penney
07.2018 - 03.2020
Carried out day-day-day duties accurately and efficiently.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Increased sales by offering advice on purchases and promoting additional products.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Cashier/Sales Associate
Goodwill Store
10.2005 - 10.2011
Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Connected with customers to support positive transaction experiences and address service concerns.
Operated POS terminals and cash drawer balancing.
Processed credit card and debit payments via Type systems, providing accurate charges and credits.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Men's Sales Associate
Macys Department Store
09.2003 - 06.2004
Greeted customers, helped locate merchandise and suggested suitable options.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Listened to customer needs and desires to identify and recommend optimal products.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Developed strong rapport with customers and created positive impression of business.
Informed customers of current store promotions to encourage additional sales purchases.
Created inviting environment for customers by maintaining store organization and cleanliness.
Prioritized helping customers over completing other routine tasks in store.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.