Summary

Overview

Work History

Education

Skills

Timeline

Jane Sirikwan

Marketing

Winter Haven,FL

Summary

Accomplished Marketing Communications Manager experienced developing websites, planning events and promoting wide range of products. Talented content creator and writer with good problem-solving abilities and forward-thinking approach. Proficient in HubSpot, Wordpress, and Salesforce.

Overview

years of professional experience

Work History

Restaurant Hostess and Server

Thai Haven Restaurant

07.2023 - Current

Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Marketing Communications Manager

TenCate Protective Fabrics

06.2018 - 06.2023

Increased brand awareness by developing and implementing strategic marketing communication plans.
Enhanced customer engagement through the creation of targeted content for various channels, including social media, email campaigns, and blogs.
Collaborated with cross-functional teams to ensure consistent messaging and branding across all marketing materials.
Managed public relations efforts, securing positive media coverage for company initiatives and events.
Developed comprehensive marketing strategies that drove lead generation and boosted sales performance.
Optimized website content for search engine performance, driving organic traffic growth over time.
Managed relationships with external agencies for graphic design, copywriting, SEO optimization services to enhance campaign effectiveness.

Marketing & Communication Executive

Festo

07.2016 - 06.2018

Enhanced brand visibility by implementing targeted marketing campaigns and strategic communication initiatives.
Increased customer engagement through the development of compelling content for various digital channels.
Optimized marketing budget allocation by regularly analyzing campaign performance and ROI metrics.
Streamlined internal communication processes, fostering a collaborative work environment among team members.

Product Marketing Executive

Osram

01.2007 - 03.2016

Increased product visibility by implementing targeted marketing campaigns and utilizing various advertising channels.
Developed strategic partnerships for co-marketing opportunities, resulting in improved brand awareness and customer reach.
Optimized product messaging with market research, ensuring clear communication of value proposition to target audiences.
Launched successful product promotions, boosting sales figures and exceeding company targets consistently.