jane slatinski
Monticello
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
41
41
years of professional experience
1981
1981
years of post-secondary education
Work History
Assistant Manager
Dan and Jerrys garden center
Monticello
03.2022 - Current
- Assisted in managing daily operations of the garden center.
- Supervised staff to ensure excellent customer service standards.
- Coordinated inventory management and supply ordering processes.
- Handled customer inquiries and resolved issues efficiently.
- Developed promotional displays to enhance product visibility.
- Collaborated with management on seasonal planning strategies.
- Maintained cleanliness and organization of store environment.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Trained new employees on product knowledge and sales techniques.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Licensed Cosmetologist
Northern exposure hair and nails
International Falls
11.1990 - 10.2021
- Provided hair cutting and styling services tailored to client preferences.
- Conducted skincare consultations to determine suitable treatments for clients.
- Applied color treatments using a range of professional products and techniques.
- Managed appointment scheduling to optimize client flow and service efficiency.
- Maintained a clean and organized workspace to ensure a welcoming environment.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Conducted regular salon inventory checks to ensure sufficient product supply levels were maintained.
- Maintained a professional appearance at all times while working with clients both inside and outside the salon environment.
- Performed administrative tasks related to managing customer accounts and payment processing.
- Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Maintained a clean and orderly workstation while adhering to safety standards.
- Created an inviting atmosphere for all customers by providing friendly customer service.
- Attended continuing education courses in order to stay up-to-date on the latest techniques in the industry.
Supervisor
United Health Care
International Falls
11.1989 - 06.1996
- Coordinated team schedules and managed staff assignments effectively.
- Trained new employees on company policies and operational procedures.
- Led team meetings to discuss workflow improvements and challenges.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Maintained positive working relationship with fellow staff and management.
Department store lead
Thrifty
Ephrata
11.1984 - 11.1989
- Displayed cosmetic products
- Merchandiser
- Managed inventory levels and organized stock for efficient product access.
Education
Hamilton High
Hamilton, MTCosmetologist - Cosmetology
Maddios
Helena , MtSkills
- Team management
- Inventory control
- Visual merchandising
- Employee training
Timeline
Assistant Manager
Dan and Jerrys garden center
03.2022 - Current
Licensed Cosmetologist
Northern exposure hair and nails
11.1990 - 10.2021
Supervisor
United Health Care
11.1989 - 06.1996
Department store lead
Thrifty
11.1984 - 11.1989
Hamilton High
Cosmetologist - Cosmetology
Maddios