Jane Wilkinson
Lake Charles,LA
Summary
Skilled Laboratory Technologist trained in analytical techniques to support clinical trial testing. Efficiently coordinates materials and equipment to meet laboratory demands. Strong EPIC proficiency with superior skill in Blood Bank.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinical Laboratory Scientist
Lake Charles Memorial Health System
04.2019 - Current
- Documented test results using computerized and manual transcription methods.
- Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
- Performed complex clinical tests on various samples types, utilizing advanced instrumentation and analytical techniques.
- Mentored junior staff members in laboratory techniques, fostering a supportive learning environment for professional growth.
Clinical Laboratory Scientist,
Greenville Memorial Hospital
05.2016 - 05.2018
- Documented test results using computerized and manual transcription methods.
- Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
- Performed complex clinical tests on various samples types, utilizing advanced instrumentation and analytical techniques.
- Mentored junior staff members in laboratory techniques, fostering a supportive learning environment for professional growth.
- Evaluated new reagents and supplies to optimize testing processes without compromising accuracy or reliability of results.
Blood Bank Supervisor
Grady Health System
04.2012 - 01.2016
- Enhanced blood bank operations by implementing efficient inventory management systems and tracking procedures.
- Maintained up-to-date knowledge on industry advancements and incorporated best practices into daily operations.
- Improved staff training programs to ensure highly skilled team members in all areas of blood bank supervision.
- Implemented comprehensive quality control measures throughout each step of the process, resulting in a significant reduction in errors and increased patient safety.
- Developed, implemented and strengthened departmental policies and procedures.
- Implemented effective cost-saving measures while maintaining high-quality services by closely monitoring expenses and optimizing resource utilization.
Blood Bank Supervisor
Lake Charles Memorial Health System
04.2008 - 06.2011
- Enhanced blood bank operations by implementing efficient inventory management systems and tracking procedures.
- Improved staff training programs to ensure highly skilled team members in all areas of blood bank supervision.
- Led recruitment efforts for qualified personnel, contributing to a robust team of dedicated professionals committed to exceptional service standards.
- Analyzed departmental metrics for trends and areas of improvement, implementing necessary changes to enhance overall performance.
- Trained, monitored and motivated [Type] employees in order to maximize productivity and work accuracy.
Pharmaceutical Sales Representative
PDI/AstraZeneca
12.1999 - 01.2008
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
Bachelor of Science - Clinical Laboratory Science
McNeese State University
Lake Charles, LA12.1997
Bachelor of Science - Clinical Laboratory Science
NAACLS Accredited CLS Internship
12.1997
Skills
- Laboratory safety protocols
- Safety compliance
- Quality control procedures
- Laboratory testing
- Reliability
- Critical thinking
- Organizational skills
- Team collaboration
- Time management
- Self motivation
Certification
- Certified Clinical Laboratory Science (CLS) - American Society for Clinical Pathology (ASCP).
- Licensed Clinical Laboratory Scientist by Louisiana State Board of Medical Examiners
Timeline
Clinical Laboratory Scientist
Lake Charles Memorial Health System
04.2019 - Current
Clinical Laboratory Scientist,
Greenville Memorial Hospital
05.2016 - 05.2018
Blood Bank Supervisor
Grady Health System
04.2012 - 01.2016
Blood Bank Supervisor
Lake Charles Memorial Health System
04.2008 - 06.2011
Pharmaceutical Sales Representative
PDI/AstraZeneca
12.1999 - 01.2008
Bachelor of Science - Clinical Laboratory Science
McNeese State University
Bachelor of Science - Clinical Laboratory Science
NAACLS Accredited CLS Internship
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