Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Front Office Assistant
Find Great People
10.2016 - 04.2017
Directed phone inquiries, answered customer questions, and scheduled appointments.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.
Restocked supplies and submitted purchase orders to maintain stock levels.
Organized, maintained and updated information in computer databases.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Compiled information from files and research to satisfy information requests.
Retail Sales Associate
Target Mobile
05.2012 - 11.2015
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Daily inventory management
Received merchandise as needed. Readied shipments/exchanges/preorders according to invoices.
Continued and updated education based on changing trends/technologies/merchandise
Administrative Assistant at Find Great People (Labor, License and Regulations)Administrative Assistant at Find Great People (Labor, License and Regulations)