Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janea Hopkins

Dallas,TX

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Representative

CareNow Urgent Care/ HCA Healthcare
Mansfield, TX
01.2022 - 01.2025
  • Manage front office faxes
  • Answer phones and direct phone calls
  • Collect patients payments if needed
  • Schedule patient appointments as requested as well as cancel/reschedule any appointments
  • Verify patient insurance

Front Desk Receptionist

Irving Coppell Primary Care Doctors
Irving, TX
01.2021 - 12.2021
  • Manage front office
  • Answer phones and direct phone calls
  • Take patient messages for providers
  • Answer patient questions
  • Refill patient medications
  • Make sure referrals are sent out and done in timely manner
  • Schedule patient appointments as requested as well as cancel reschedule any appointments
  • Verify patient insurance
  • Answer any billing questions to the best of my knowledge
  • Schedule rep meeting for providers
  • Deal with sample medication reps and let them know what meds are needed.

Material Handler

Ulta Beauty
Dallas, TX
03.2018 - 08.2020
  • Pick/Pack products into boxes using the correct counting method. After processing a customer order push out the order to be processed in the repack department.
  • Assist drivers upon arrival for check in/out.
  • Complete bills.

Warehouse Associate/Customer Service

Medline Industries
Wilmer, TX
03.2016 - 03.2018
  • Pick/Pack supplies for Hospitals and or Clinics all around the world.
  • Check customers in/out upon arrival on site.
  • Check customer orders and confirm the correct supplies and quantity is given to customer.
  • Process payment

Education

Medical Office Administrative Assistant Program -

Concorde Career College
Grand Prairie, TX
02.2021

High School Diploma -

Waxahachie High School
Waxahachie, TX
12.2009

Skills

  • Billing and coding
  • Checking patients in and out
  • Data entry
  • Medical terminology
  • ICD/CPT codes
  • Charting
  • Patient scheduling
  • Microsoft Excel
  • Customer service
  • Medical records
  • Patient care
  • Organizational skills
  • HIPAA
  • Receptionist
  • Insurance verification
  • EMR Systems
  • 10 Key

Certification

CPR Certification

Timeline

Patient Representative

CareNow Urgent Care/ HCA Healthcare
01.2022 - 01.2025

Front Desk Receptionist

Irving Coppell Primary Care Doctors
01.2021 - 12.2021

Material Handler

Ulta Beauty
03.2018 - 08.2020

Warehouse Associate/Customer Service

Medline Industries
03.2016 - 03.2018

Medical Office Administrative Assistant Program -

Concorde Career College

High School Diploma -

Waxahachie High School

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