Janea Singleton

Summary of Functions:

Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments

• Manages the company calendar to ensure appointments are scheduled properly and commitments are performed on time.
• As a scheduling specialist, our responsibilities include working with management, the sales team, and routing team to have products shipped out in a timely manner
• Optimized warehouse space utilization for improved organization and product accessibility.
• Reduced order processing time with accurate data entry and timely communication.
• Managed shipment scheduling, ensuring timely delivery of products to customers.
• Coordinated with transportation providers for cost-effective freight solutions, ultimately reducing shipping expenses.
• Enhanced customer satisfaction by resolving shipping discrepancies and addressing inquiries promptly.
• Maintained accurate records of inbound and outbound shipments, improving overall supply chain efficiency.
• Contributed to continuous improvement initiatives by analyzing logistics processes and recommending changes where necessary.
• Supported warehouse safety compliance by adhering to established protocols and reporting potential hazards promptly.
• Evaluated carrier performance regularly, ensuring adherence to service level agreements and addressing issues as needed.
• Worked with vendors to schedule daily pickups and weekly deliveries.
• Received all warehouse shipments and logged into system, delivering high level of accuracy.

• Summary of Functions:
• Responsible for verifying the contents and documentation of the incoming shipments, ensuring accurate items and quantities. Processes all shipments and items according to work instructions. Ensures timeliness of receipt, the accuracy of inventory and stages inventory to the appropriate areas for disposition.
• Essential Functions:
• Assist with the receiving and unloading of freight or boxes from shipping carriers.
• Follow receiving methods for materials and parts using the operational procedures.
• Document all shipment, packaging or documentation discrepancies.
• Communicate with management to resolve problems with receipts and as needed in an efficient and effective manner.
• Repackage, protect and label product as required.
• Load and move items, crates and carts to areas as required.
• Coordinate with other departments to expedite special or urgent requests.
• Ensure proper, efficient and accurate use of the process.
• Demonstrates a positive attitude and teamwork.
• Communicates well with the supervisor and other co-workers and departments.
• Maintains a clean and safer work environment at all times.
• Adheres to the XPO Logistics 7S program.
• Teamwork participation in meeting contract goals and objectives.
• ITAR verification required.
• All other duties as assigned.
• Increased team efficiency by training new data entry clerks on company software, processes, and best practices.