Janeanne Shipley

• Colored and treated hair using modern technology.
• Welcomed customers to salon and identified preferences by asking pointed questions.
• Shampooed, cut and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
• Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
• Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
• Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.

• Developed engaging and effective curricula for students aged 15 to 35.
• Implemented computerized systems for booking clients so they could call or book online. Students then had their own app to book clients, rack their goals and be in control of their own success.
• Computer systems also made tracking inventory easy so we could manage appropriate ordering of supplies and retail items as well as keep accurate numbers on usage and shrinkage.
• Implemented another system for tracking grades and attendance, since we work with five different high schools we can easily pull reports to send directly to their counselors.
• Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
• Oversaw development and implementation of quality educational programs.
• Counseled and monitored at-risk students for attendance, academic progress and behavioral concerns.
• Recruited, trained and mentored faculty and staff in best practices for instruction.
• Observed teachers and students in classrooms to gather data and improve instruction.

I preformed all the same things at TSPA Whitehouse as TSPA Dallas.

Graduated 91 Students in two years at TSPA Whitehouse.

• Colored and treated hair using modern technology.
• Welcomed customers to salon and identified preferences by asking pointed questions.
• Shampooed, cut and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
• Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
• Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
• Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.

• Reviewed and refreshed cosmetology and esthetic curriculum with faculty members to continuously improve quality of instruction.
• Recruited, trained and mentored faculty and staff in best practices for instruction.
• Prepared action plans to address concerns discovered through surveys, classroom observations and conversation.
• Achieved and maintained NACCAS accreditation.
• Counseled and monitored at-risk students for attendance, academic progress and behavioral concerns.
• Inspired educators in The Salon Professional Academy -Dallas to coach students to set and meet goals. Learning to growing in the industry.
• Selected Dermalogica, Mud and Redken to educate students in professional techniques.
• Observed teachers and students in classrooms to gather data and improve instruction.
• Sourced, modified and prepared class curriculum and targeted lesson plans based on subject matter requirements.
• Hired, mentored and supervised instructors and staff to carry out program goals.
• Maintained excellent attendance record, consistently arriving to work early or on time.
• Graduated 721 students in twelve years at TSPA Dallas.
• Ran salon area with emphasis on service and retail skills.