Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jane Moore

Jane Moore

Greenville,SC

Summary

Proven track record in enhancing operational efficiency and fostering client relationships, notably at RGIS Inventory. Expert in documentation management and problem-solving, achieving significant improvements in quality assurance and team productivity. Skilled in relationship building and planning, adept at driving results through strategic planning and effective communication. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Recruitment and Training Specialist (RTS)

RGIS Inventory
02.2024 - 08.2024
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately
  • Utilize the company's Applicant Tracking Systems (ATS) during the recruitment and hiring process.
  • Post open positions on job boards, host hiring events, and/or initiate other hiring activities to attract talent to inventory roles.
  • Interview, present job offers, and onboard new employees within the district.
  • Lead, supervise, train and mentor employees during the training process.

Supervisor

Hudson Cafe'
12.2022 - 01.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Nanny

Platinum Sitters
11.2020 - 12.2022
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Built positive and nurturing environments to support child social and emotional growth.

Mental Health Assistant

Hermitage Hall
07.2018 - 10.2020
  • Maintained detailed records of patient progress, facilitating effective communication among healthcare team members.
  • Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
  • Improved patient well-being by providing compassionate support and care in one-on-one and group settings.
  • Provided crisis intervention services, ensuring timely response and appropriate action during emergency situations.
  • Assisted mental health professionals with treatment plans, enhancing the therapeutic environment for patients.
  • Assisted patients in setting attainable goals for themselves, reinforcing progress and celebrating achievements along the way.
  • Conducted comprehensive patient assessments to identify individual needs and develop appropriate care strategies.
  • Monitored medication administration, ensuring accurate documentation and adherence to prescribed regimens.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.

Medical Coordinator

Miracle Hill Children's Home
07.2014 - 06.2018
  • Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
  • Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
  • Implemented quality control measures to continually assess clinic performance, identifying areas for improvement and implementing solutions proactively.
  • Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
  • Served as a critical point of contact for patients during emergencies or after-hours situations, providing appropriate guidance and support during challenging moments.
  • Reduced appointment wait times for patients by effectively managing schedules and optimizing appointment bookings.
  • Collaborated closely with insurance companies to resolve any discrepancies or coverage issues on behalf of patients quickly, reducing financial stress for individuals and families.
  • Ensured accurate record-keeping by diligently maintaining electronic health records and updating patient information as needed.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Counselor

New Foundation Home For Children
04.2004 - 08.2016
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Facilitated weekly group sessions to encourage self-reflection and problem-solving.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.

Education

No Degree - Early Childhood Credential/ECD 101

Greenville Technical College
Greenville, SC
11.2012

High School Diploma -

Greenville High School
Greenville, SC
05.1992

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Management collaboration
  • Relationship Building
  • Planning and Organization
  • Curriculum and Instructions
  • Advanced Communication
  • Technical communication
  • Proficient in [Software]
  • Quality Assessment
  • Project Planning
  • Logistics Coordination
  • Proficient with Microsoft Office

Certification

Servsafe Certified

Culinary Arts/Food Services

Timeline

Recruitment and Training Specialist (RTS)

RGIS Inventory
02.2024 - 08.2024

Supervisor

Hudson Cafe'
12.2022 - 01.2024

Nanny

Platinum Sitters
11.2020 - 12.2022

Mental Health Assistant

Hermitage Hall
07.2018 - 10.2020

Medical Coordinator

Miracle Hill Children's Home
07.2014 - 06.2018

Counselor

New Foundation Home For Children
04.2004 - 08.2016

No Degree - Early Childhood Credential/ECD 101

Greenville Technical College

High School Diploma -

Greenville High School

Similar Profiles

CREATE PROFILE
Jane Moore