Jane Caridad Chapu Rodriguez
Orlando,FL
Summary
Proven achiever with extensive experience in hospitality and retail, notably at DKM Bar Restaurant. Excelled in supplier relationship management and procurement strategy, significantly enhancing team performance and client trust. Demonstrated exceptional multitasking and communication abilities, ensuring high compliance and quality assurance in all endeavors.
Overview
15
15
years of professional experience
Work History
Bar Tender/Server
DKM Bar Restaurant
01.2010 - 05.2019
- Mentored junior team members in effective tender writing techniques, enhancing overall team performance.
- Strengthened relationships with clients through regular communication during the tender process, fostering trust and confidence in our services.
- Implemented robust quality assurance measures within the bidding process to minimize errors and enhance submission quality.
- Maintained a high level of compliance in all submissions by adhering to strict guidelines and regulations.
- Supervisor of all shifts
Restaurant Hostess
Restaurant Barrio Chino
01.2009 - 01.2010
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Retail Sales Associate
T.R.D. Caribe
06.2004 - 01.2009
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Course Diploma/Certificate -
Escuela Gastronomia/Bartender School
Havana, Cuba09.2009
High School Diploma -
Escuela Comercio Playa Giron
Havana, Cuba06.2004
Skills
- Supplier Relationship Management
- Procurement strategy
- Document Preparation
- Compliance Monitoring
Timeline
Bar Tender/Server
DKM Bar Restaurant
01.2010 - 05.2019
Restaurant Hostess
Restaurant Barrio Chino
01.2009 - 01.2010
Retail Sales Associate
T.R.D. Caribe
06.2004 - 01.2009
Course Diploma/Certificate -
Escuela Gastronomia/Bartender School
High School Diploma -
Escuela Comercio Playa Giron
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