Janee’ Alyce Jackson
Lawrenceville,Ga
Summary
With over 11 years of combined management and sales experience in upscale and fast-paced retail environments, I have a remarkable ability to work independently or as part of a team to consistently achieve exceptional results. Highly motivated and proven leader with expertise in executing initiatives cost-effectively, understanding technical procedures, safety protocols, and item handling methodologies. Strong monitoring skills and experience in suggesting corrective actions to complex problems lead to viable solutions. Attentive listener with a keen focus on details, enhancing productivity while reducing costs.
Overview
12
12
years of professional experience
Work History
Store Manager
Kohl’s
09.2022 - 03.2025
- Provided oversight and leadership for the entire store team consisting of 50-100 employees
- Guided profitable sales, met store financial plans and accomplished performance goals through strategic decisions and leadership of the store team
- Achieved payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales
- Planned payroll/scheduling based on store traffic to ensure the store is sufficiently staffed
- Recruited and made hiring, pay and termination decisions for all levels of store personnel including store management
- Managed associate relations issues including performance management, and ensure associates follow company policies
- Managed the training process for new hires on Kohl’s culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty)
- Coached store team to increase their knowledge, providing opportunities for continued development; created succession plans for developing talent
- Ensured store team is acclimated to Kohl’s values and have a sense of pride in their store
- Ensured store merchandising direction is compelling to the customer
- Ensured store merchandising standards followed visual merchandising direction, accomplishing product presentation; made decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
- Created a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates
Assistant Store Manager – Apparel and Accessories
Kohl’s
11.2013 - 01.2022
- Responsible for the Management and Hands-On Supervision of Area Supervisors, Department Supervisors and Associates
- Leading Management Colleges in Hiring, Retention, Development and Increased Productivity of all Associates
- Oversaw daily business operations that includes fraud monitoring, financial transactions, and scheduling of employees
- Management of merchandise sales departments to enhance execution and adherence to Kohl’s Best Practices
- Responsible for store location safety compliance while opening and closing of the store and secure theft protection
- Recognized as top sales recipient on a consistent basis by deploying application of comprehensive and effective sales strategies
- Achieves store objectives for receipt of incoming inventory and organizing items based on size, type, and recent arrivals
- Managed and sustained exceptional and broad based product knowledge of a variety of fashion apparel and accessories
- Implementation of advanced organizational system that controls the overflow of merchandise stock on showroom floor displays
- Hands-on utilization of skills required for customer cues in order to properly assess and accommodate retail needs
- Intricately involved in the store achieving its quarterly and annual sales goals and management directives
Management in Training
Kohl’s
07.2013 - 11.2013
- Followed the other managers in their daily activities of supervising the associates, area supervisors and supervisors
- Learned the business operations and human resources responsibilities
- Learned how to apply Kohl’s Best Practices to my daily management activates
Education
Bachelor of Science Degree - Communication Studies
The University of Georgia
Athens, Georgia05.2013
Skills
- Employee supervision
- Scheduling
- Conflict Management/Resolution,
- Human Resource
- Interpersonal Communication
- Inventory Control
- Customer relations
- Problem-solving
- Multitasking and organization
- Store operations
- Inventory management
- Team leadership and coaching
Timeline
Store Manager
Kohl’s
09.2022 - 03.2025
Assistant Store Manager – Apparel and Accessories
Kohl’s
11.2013 - 01.2022
Management in Training
Kohl’s
07.2013 - 11.2013
Bachelor of Science Degree - Communication Studies
The University of Georgia
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