Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Cashier

Janee Barnes

Riverview,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level RSS position. Ready to help team achieve company goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Kforce/Optum Financial
Tampa, FL
10.2021 - 02.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Offered advice and assistance to customers, paying attention to special needs or wants.



Cashier

Publix
Riverview, FL
07.2020 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Processed customer refunds and exchanges according to established guidelines.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Tallied cash drawer at beginning and end of each work shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Mentored new team members on sales software system operation.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked personal identifications during alcohol and tobacco sales.
  • Worked flexible schedule and extra shifts to meet business needs.

Line Cook

Taco Bell
Riverview, FL
05.2020 - 07.2020
  • Cook, customer service, clean

Education

High School Diploma -

East Bay High School
Gibsonton, FL
04.2021 - 06.2021

Skills

    Customer assistance

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Accomplishments

    Rank Sergeant in ROTC program

    3.8 GPA

Timeline

Customer Service Representative

Kforce/Optum Financial
10.2021 - 02.2022

High School Diploma -

East Bay High School
04.2021 - 06.2021

Cashier

Publix
07.2020 - Current

Line Cook

Taco Bell
05.2020 - 07.2020

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Janee Barnes