JANEE BOLDEN
Miami,FL
Summary
Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.
Overview
11
11
years of professional experience
Work History
Leasing Professional
AJH Management
10.2023 - Current
- Meet with prospective renters and take them on tours of the units
- Prepare and execute leases in accordance with our property standards and regulations
- Conduct credit checks and other background tasks to qualify potential renters
- Collect application fees, security deposits and rent payments
- Inform residents of any changes to the rental agreement
- Follow up with prospective renters
- Establish rapport with tenants and provide personalized service.
Processing Manager
Weichert
09.2022 - 07.2023
- Ordering supplies for the office and sales associates
- Ensuring the integrity and accuracy of all record keeping
- Processing all real estate transactions
- Coordinating all advertising activities and budgets for the office
- Maintaining the multiple listing and other data processing systems
- Contacting vendors when services are needed for the office equipment
- Generating check authorizations to vendors as needed
- Additional office support duties as assigned
- Maintains all listing and sales transaction files in OSSii and office file copy including but not limited to daily entry/updates, processing of escrow deposit monies, placing property advertising
- Maintains the office advertising placements and weekly/monthly advertising budgets
- Assist sales associates, as needed
- Manages a vendor file for the office
- Works directly with operations and purchasing department with regard to office supplies and vendors
- Contacts vendors when services are needed for office equipment
- Generates check authorizations for payments to vendors, keeping paper files
- Processes new sales associate coming to Weichert licensee hiring packages, handles transfers, terminations as well as compiling sales associate documentation
- Assists sales manager and/or Regional Vice President and RVP Assistant, when needed, in preparation of reports or other items
- Prepares expense authorizations as requested by sales manager
- Distributes memos and creates paperwork, as needed, for sales associate information
- Processes settled, closed files for sales associates for submission to Central office
- Prepares classroom/meeting room and coffee for sales meetings
- Updates communications list for office
- Creates and maintains storage files for end of year business
- Keeps sales manager informed of information pertaining to actual or potential problems, as they occur, to avoid unpleasant situations
- Enter information on the Weichert Admin Site for Open Houses, updating of agent information
- Keeps conference rooms and areas in the office and customer areas looking presentable and supplied with adequate promotional material, brochures, etc
- Collects fees from agents as applies to insurance, licensing, group activities
- Shows a willingness to work towards goals set by the sales manager, as it may apply
- May be responsible for preparing personal marketing materials for the sales manager and sales associates to obtain property listings and new recruits and other Doors/Marketing tasks as assigned
- Performs other duties as assigned.
Senior Leasing Professional
Greystar
08.2019 - 06.2021
- Meet with prospective renters and take them on tours of the units
- Prepare and execute leases in accordance with our property standards and regulations
- Conduct credit checks and other background tasks to qualify potential renters
- Collect application fees, security deposits and rent payments
- Inform residents of any changes to the rental agreement
- Follow up with prospective renters
- Establish rapport with tenants and provide personalized service
- Market properties through various social media platforms.
Night Auditor
Peacock Inn
06.2016 - 07.2019
- Greeted and welcomed all hotel guests with a smile
- Managed reservations
- Escorted guests to their assigned rooms and transported their luggage
- Reviewed account information and charges with guests during check-out
- Resolved service-related problems in a timely manner
- Verified that personal payment information on accounts was accurate and complete
- Solicited feedback through questionnaires to ensure customer satisfaction.
Night Auditor
Courtyard Marriott
04.2013 - 02.2015
- Processed reservations and reviewed account information/charges with guests during check-out
- Verified that personal and payment information on guest accounts was accurate and complete
- Improved customer service
- Managed phone inquiries and resolved customer service issues.
Education
No Degree - Business Management
Strayer University
06.2025
Skills
- Fair housing policies
- Telephone and email etiquette
- Goal-oriented mindset
- Training and mentoring
- Lease oversight
- Application processing
- Property management knowledge
- Real Estate Laws
- Effective negotiation
- Background Checks
- Business processes and procedures
- Prospecting assistance
- Fair housing regulations understanding
- Customer Service
- Property Management
- Property tours and inspections
Timeline
Leasing Professional
AJH Management
10.2023 - Current
Processing Manager
Weichert
09.2022 - 07.2023
Senior Leasing Professional
Greystar
08.2019 - 06.2021
Night Auditor
Peacock Inn
06.2016 - 07.2019
Night Auditor
Courtyard Marriott
04.2013 - 02.2015
No Degree - Business Management
Strayer University
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