Summary
Overview
Work History
Education
Skills
Timeline
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Janee Jackson

Austell,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

DISABILITY REPRESENTATIVE SR

SEDGWICK/LOWES
GA
06.2021 - Current
  • Analyzes, approves, and authorizes assigned claims and determines benefits due pursuant to a disability plan
  • Communicates with the claimant's providers to set expectations regarding return to work
  • Determines benefits due, makes timely claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets
  • Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities
  • Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.

PATIENT SERVICE ASSOCIATE

MATERNAL FETAL DIAGNOSTIC CENTER
Austell, GA
12.2020 - 06.2021
  • Review the charts and insurance referrals/authorizations
  • Assist the physicians and/or administrators in all business and patient care responsibilities
  • Greet, direct, and assist large numbers of visitors and refers visitors to various areas
  • Verify patient insurance information, call for insurance authorization, patient address, telephone, etc
  • Responsible for scheduling new and follow up appointments including patient testing
  • Answer incoming phone calls and data entry for registration.

COMMERCIAL ACCOUNT AGENT

DELTA COMMUNITY CREDIT UNION
TELECOMMUTE - GA
04.2017 - 12.2020
  • Reviewed / approved applications through an eligibility process
  • Process business account applications via fax, mail, or email
  • Performed maintenance on accounts for business owners
  • Verify legal documents from the government or courts.

TELLER

DELTA COMMUNITY CREDIT UNION
Atlanta, GA
11.2015 - 04.2017
  • Reviewed all three major credit bureaus for eligibility
  • Count currency, coins, and checks received, by hand or using currency-counting machine
  • Check transactions/documents generated during the day, ensure cash balances at zero
  • Post payments to loans and charged off accounts
  • Promotes new products and services
  • Verify checks and legal documents.

Education

BACHELOR OF SCIENCE IN HEALTH SCIENCE -

CLAYTON STATE UNIVERSITY
01.2020

Skills

  • Claims Investigation
  • Data Entry
  • EMR/EPIC
  • Customer Support
  • Data Analysis

Timeline

DISABILITY REPRESENTATIVE SR

SEDGWICK/LOWES
06.2021 - Current

PATIENT SERVICE ASSOCIATE

MATERNAL FETAL DIAGNOSTIC CENTER
12.2020 - 06.2021

COMMERCIAL ACCOUNT AGENT

DELTA COMMUNITY CREDIT UNION
04.2017 - 12.2020

TELLER

DELTA COMMUNITY CREDIT UNION
11.2015 - 04.2017

BACHELOR OF SCIENCE IN HEALTH SCIENCE -

CLAYTON STATE UNIVERSITY

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Janee Jackson