Janee Martin
Puyallup,NC
Summary
Customer service professional with extensive experience in fast-paced environments. Proficient in communication, problem-solving, data entry, and Microsoft Office applications. Detail-oriented and reliable, with a strong ability to work independently in remote settings.
Overview
1
1
Certification
3
3
years of professional experience
Work History
91B Wheeled Vehicle Mechanic
NC National Guard
Raeford, North Carolina
06.2023 - Current
- Operated in structured environments, ensuring reliability and accountability in all tasks.
- Maintained accurate records and communicated effectively with team members to support project objectives.
- Adapted to changing priorities while sustaining productivity and accuracy in task execution.
- Demonstrated strong time management, organizational, and problem-solving skills.
- Engaged in professional communication with supervisors to facilitate project alignment.
- Adhered to established procedures, following both written and verbal instructions.
- Executed responsibilities with a focus on accountability and consistency in performance.
Outbound Problem Solver
Amazon
Fayetteville, North Carolina
07.2024 - 12.2025
- Resolved issues in customer orders, inventory, and fulfillment processes to enhance operational efficiency.
- Researched, tracked, and resolved customer order and inventory issues using computer systems to support timely deliveries.
- Worked with spreadsheets, electronic records, and digital documentation to identify discrepancies and resolve problems
- Communicated with coworkers and leadership to ensure clarity and alignment through electronic systems and workplace communication tools.
- Adapted to changing workloads and priorities without compromising productivity.
- Demonstrated strong attendance, reliability, and work ethic consistently.
Deli Associate
Foodlion Grocery Store
Fayetteville, North Carolina
03.2024 - 07.2024
- Provided friendly, professional customer service to enhance customer satisfaction in high-traffic retail environment.
- Assisted customers with inquiries, product requests, and general needs.
- Maintained clear, respectful communication with customers and coworkers to foster positive interactions.
- Executed efficient service during peak periods to meet customer demand without compromising quality.
- Adhered to company policies, procedures, and safety standards.
Education
High School Diploma -
Seventy First Highschool
Fayetteville, NC05-2016
Skills
- Inventory management
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Problem solving
- Attention to detail
- Adaptability
- Team collaboration
- Multitasking
- Professional communication
- Typing speed 35 wpm
Certification
- CPR Certification
Timeline
Outbound Problem Solver
Amazon
07.2024 - 12.2025
Deli Associate
Foodlion Grocery Store
03.2024 - 07.2024
91B Wheeled Vehicle Mechanic
NC National Guard
06.2023 - Current
High School Diploma -
Seventy First Highschool