Summary
Overview
Work History
Education
Skills
Timeline
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Janee Morrison

Bradenton Beach,FL

Summary

A highly-motivated, self-directed, and loyal team player with the ability to communicate effectively on all levels. A multi-faceted, adaptable and a quick learner with proven experience in a variety of areas including sales & marketing, customer service, administration, and hospitality.

Overview

5
5
years of professional experience

Work History

Product Demonstrator

Crossmark Marketing
Bradenton, FL
07.2023 - 07.2024
  • Explained product specifications in detail to potential buyers, addressing their concerns and queries.
  • Promoted products through effective sales techniques, resulting in increased sales figures.
  • Organized product demonstrations for prospective clients, highlighting key features of the product.
  • Created an attractive display area at events to attract more customers towards the products being demonstrated.
  • Made sure all demonstration equipment was functioning properly before each event or presentation began.
  • Ensured customer satisfaction by providing them with a pleasant experience while using the products being demonstrated.
  • Managed inventory levels of demonstration supplies ensuring they were adequately stocked at all times.
  • Engaged customers warmly and encouraged each to try products, boosting sales of items.
  • Answered questions and helped customers find items while offering samples.

Front Desk Agent & Resource Assistant

AARP Foundation SCSEP Career Source
Port Charlotte, FL
02.2019 - 03.2023
  • Greeted customers in a professional and friendly manner.
  • Answered phones, responded to inquiries, and took messages.
  • Directed clients to case managers for assistance.
  • Assisted clients with unemployment issues and DCF education resources.
  • Collaborated with colleagues to ensure smooth operations.
  • Provided excellent customer service while upholding company policies.

Cashier/Trainer/Front Office Assistant

AARP SESCEP Education Program
Port Charlotte, FL
02.2019 - 03.2020
  • Instructed cashiers on proper procedures for handling money and credit card transactions.
  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
  • Collaborated with management team to improve overall customer experience at the store level.
  • Engaged in problem solving activities when conflicts arose between employees or customers.
  • Performed other duties as assigned by upper management.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

General Office Services/Business

Gladwin High School
Gladwin, MI

Skills

  • Team Player
  • Adaptability and Flexibility
  • Display Set Up and Arrangement
  • Professionalism
  • Product Demonstration & Positioning
  • Communication Skills
  • Brand Awareness
  • Group Presentations
  • Audience Engagement
  • Outgoing Personality
  • Effective Communication
  • Quality Assessment
  • Organizational Skills
  • Sales and Marketing
  • Management

Timeline

Product Demonstrator

Crossmark Marketing
07.2023 - 07.2024

Front Desk Agent & Resource Assistant

AARP Foundation SCSEP Career Source
02.2019 - 03.2023

Cashier/Trainer/Front Office Assistant

AARP SESCEP Education Program
02.2019 - 03.2020

General Office Services/Business

Gladwin High School
Janee Morrison