Janee Pittman
New York
Summary
Dynamic professional with extensive experience at The Bridge, excelling in crisis intervention and client advocacy. Proven ability to facilitate group meetings and manage medication administration, ensuring compliance and enhancing client well-being. Skilled in effective communication and incident reporting, consistently achieving program goals and supporting client stability.
Overview
16
16
years of professional experience
Work History
Residential Aid
The Bridge
New York
11.2019 - Current
- Performs restorative services to clients including distribution of medication, symptom management, support with personal hygiene, money management, self-advocacy
- Co-facilitate group meetings on wellness, leadership, housing, stability, employment, education, healthy decision making
- Assist in preparing program for audits
- Provide crisis intervention, as necessary
- Supports compliance in facilitating appropriate admissions and discharges, maintaining census, documentation and incident reporting
- Conducts apartment inspections on multiple floors
- Immediately reports serious incidents, allegations, and sensitive situations to supervisors
- Completes incident reports in accordance with bridge policy
After School Audit Reviewer
GoodTemps/Good
New York
12.2016 - 01.2019
- Monitored after school programs
- Record, and report inaccuracies, ensure food is at the accurate temperature
- Verify daily meal participation count, and document findings
College Aide
(EHP) Department of Health & Mental/Hygiene
New York
04.2009 - 01.2013
- Responsibilities included answering phones
- Data entry, daily filing
- Conducted phone surveys for OSHA and customer satisfaction
- Assisted doctor during female patient physicals
Customer Service
Intuit TurboTax WOMR
New York
10.2011 - 01.2012
- Navigated customers through turbotax software problems
- Offered work-around strategies and problem solving on returns
- Filed extensions, assessed customer returns for accuracy, facilitated the downloading of prior year returns, and transferred last year’s data onto new returns.
Education
AA - Arts
BMCC
New York, NY08.2021
Certified Microsoft Office Specialist -
MEOC
New York, NY06.2016
High School Diploma -
Prospect Height High School
06.2006
Skills
- Medication administration
- Crisis intervention
- Incident reporting
- Group facilitation
- Symptom management
- Client advocacy
- Data documentation
- Effective communication
Timeline
Residential Aid
The Bridge
11.2019 - Current
After School Audit Reviewer
GoodTemps/Good
12.2016 - 01.2019
Customer Service
Intuit TurboTax WOMR
10.2011 - 01.2012
College Aide
(EHP) Department of Health & Mental/Hygiene
04.2009 - 01.2013
AA - Arts
BMCC
Certified Microsoft Office Specialist -
MEOC
High School Diploma -
Prospect Height High School
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