Dynamic and results-driven professional with extensive experience in customer relations and sales. Proven ability to exceed sales quotas while delivering exceptional service. Skilled in appointment scheduling and data entry, with strong organizational skills and a deep knowledge of skincare and beauty products.
Greet visitor, answer phones & transfer calls to extensions applying direct judgment from phishing training
Enforce & handle security compliance standards regarding visitors badges.
Coordinate conference room reservations & room preparation in condeco software.
Send emails out to confirm conference room reservations daily & make any adjustments as needed
Lift large bundles of mail and make mail deliveries within the office building.
Responsible for managing the flow of the guest in and out the center as well as assisting with questions if needed.
Educating all guests on the benefits and saving on Wax Passes & current center promotions.
Managing reservations and availability in the center using the Zenoti software.
Answering the phone to assist with any questions, book new and or cancel any reservations, and assure the guest will make their next appointment.
Rebooking guests for their next wax at the end of service.
Maintaining cleanliness of front of center including restocking inventory,promotional goods, and sanitizing.
Greet customers at the door and inquire about their beauty needs.
Give consultations while ensuring that the customers receive the
best products that fits their skin type needs for face, body, hair care and or fragrance.
Perform demos and facials on customers utilizing in store products for clients to exceed sales.
Securing sales and achieving daily sales quota.
Maintaining a clean fully stocked sales floor throughout the day.
Stocking inventory weekly and organizing storage rooms.
Stocking products from truck onto the store floor.
Assisting customers to find products or similar products that best meets their demands.
Color matching customers.
Ringing up guest at the register while persuading them to either sign up with our loyal program or Ulta Beauty Credit Card.
Assuring the store is always at its best image throughout the day.
Identifying clients skin type and skin needs and finding the best
fit.
Product knowledge and attending training/seminars to learn
about new and upcoming products.
Met and exceeded specified daily sales goals
Make follow up phone calls to clients to assure satisfaction,
educate on upcoming sales and events.
Replenishments of any products if needed.
Persuaded guests to sign up with a Macy's Credit card/Plenti
Points program.