Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janeen Brownlee

Calhoun Falls,SC

Summary

Proven in fostering student engagement and classroom management, I excel in adapting to diverse educational environments, as evidenced by repeated requests at Calhoun Falls Charter High School. My ability to build strong relationships and manage tasks efficiently, alongside exceptional customer service skills, drives positive outcomes in varied roles.

Overview

10
10
years of professional experience

Work History

Substitute Teacher

Calhoun Falls Charter High School, Mr. Rogers
10.2019 - 03.2023
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Private Elderly Caregiver

Mr. William Kenndy
06.2016 - 04.2018
  • Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
  • Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
  • Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
  • Facilitated social engagement for clients by organizing outings, accompanying them on walks, or engaging in conversation.
  • Coordinated transportation services for medical appointments or personal errands as needed for uninterrupted daily living routines.
  • Offered companionship during difficult times by providing emotional support and empathetic listening skills.

Front End Associate Customer Service

Staples
09.2015 - 06.2016
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Concierge

Drum Hill Senior Living
08.2013 - 02.2014
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

Education

Associate of Science - Business Administration

Piedmont Technical College
Greenwood, SC
12-2025

Skills

  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement

Timeline

Substitute Teacher

Calhoun Falls Charter High School, Mr. Rogers
10.2019 - 03.2023

Private Elderly Caregiver

Mr. William Kenndy
06.2016 - 04.2018

Front End Associate Customer Service

Staples
09.2015 - 06.2016

Concierge

Drum Hill Senior Living
08.2013 - 02.2014

Associate of Science - Business Administration

Piedmont Technical College
Janeen Brownlee