Janeen DeMoss

Cashier

Goodwill Store

Terre Haute, IN

10.2022 - Current

Greeted customers promptly and responded to questions.
Resolved customer complaints professionally in accordance with company policy.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Counted and balanced cashier drawers.
Processed returns and exchanges of merchandise in accordance with store policies.
Maintained current knowledge of store promotions to highlight sales to customers.
Processed sales transactions to prevent long customer wait times.
Greeted customers and answered any questions they had about the store's products and services.
Balanced daily transactions on a computerized point-of-sale system.
Answered customer inquiries regarding store policies and procedures.
Worked closely with front-end staff to assist customers.
Collected payments and provided accurate change.
Discounted purchases by scanning and redeeming coupons.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Delivered high level of customer service to patrons using active listening and engagement skills.
Performed opening and closing procedures including counting cash drawers and preparing deposits.
Followed company security procedures for handling large sums of money.
Answered phone calls to assist customers with questions and orders.
Issued receipts, refunds, credits or change due to customers.
Maintained work area and kept cash drawer organized.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Welcomed customers, offering assistance to help find store items.
Scanned items and checked pricing on cash register for accuracy.
Helped customers find specific products, answered questions, and offered product advice.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Built and maintained productive relationships with employees.
Answered customers' questions and provided information on store procedures or policies.
Operated cash register or POS system to receive payment by cash, check and credit card.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Learned roles of other departments to provide coverage and keep store operational.
Assisted customers over the phone regarding store operations, product information and order placement.
Processed customer payments quickly and returned exact change and receipts.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Answered customer questions and provided store information.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Processed returned merchandise by strictly following store return and exchange procedures.
Helped with purchases and signed customers up for rewards program.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Offered customers carry-out service at completion of transaction.
Accepted cash and credit card payments, issued receipts and provided change.
Updated and maintained databases with current information.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operated equipment and machinery according to safety guidelines.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Achieved cost-savings by developing functional solutions to problems.
Conducted testing of software and systems to ensure quality and reliability.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Completed day-to-day duties accurately and efficiently.
Operated a variety of machinery and tools safely and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Managed household errands and other essential duties.